Patriciu Tămaș

Senior Software QA Engineer (Manual) at eggs unimedia romania
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Contact Information
us****@****om
(386) 825-5501
Location
Cluj, Romania, RO
Languages
  • English -
  • Hungarian -

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Experience

    • Romania
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Software QA Engineer (Manual)
      • Jan 2022 - Present

    • Romania
    • Software Development
    • 700 & Above Employee
    • Software QA Engineer
      • Oct 2016 - Dec 2021

    • Romania
    • Software Development
    • 700 & Above Employee
    • QA Manual and Customer Support Analyst
      • Nov 2014 - Sep 2016

      - testing new APKs before delivery to clients;- reporting bugs in Jira tracking tool;- keeping track of issues reported by the clients;- replicating and solving them when related to application or database settings;- explaining functionalities and processes when issues are caused by incorrect use of the application;- reporting bugs to the development team when issues that arise can be solved only by developers; tracking and reporting to customers about the status of the remediation process;- testing new features/customizations requested by users;- setting automated backups on all servers and installing the web service and new database on new ones in case of failure in the process;- organizing trainings for new customers and getting agents familiarised with the use of the application on Android devices, as well as people assigned with using the Back Office;- installing new versions of the application on the clients' devices and server in case of a new update;- updating the database.- investigate customer complaints and non-conformance issues;- review implementations;- collect and compile statistical quality data;- analyze data to identify areas for improvement in the quality system;- develop and monitor corrective and preventive actions;- create test plans;- review requirements specifications and design documents to provide meaningful feedback.

    • Key Account Manager
      • Sep 2013 - Nov 2014

    • Entrepreneur
      • Mar 2011 - Aug 2013

    • Production Manager
      • Sep 2009 - May 2011

      -overseeing the production process, drawing up a production schedule;-ensuring that the production is cost effective;-making sure that products are produced on time and are of good quality;-working out the human and material resources needed;-drafting a timescale for the job;-estimating costs and setting the quality standards;-monitoring the production processes and adjusting schedules as needed;-being responsible for the selection and maintenance of equipment;-monitoring product standards and implementing quality-control programmes;-liaising among different departments, e.g. suppliers, managers;-working with managers to implement the company's policies and goals;-ensuring that health and safety guidelines are followed;-supervising and motivating a team of workers;-reviewing worker performance;-identifying training needs.

Education

  • Universitatea „Babeș-Bolyai” din Cluj-Napoca
    Bachelor of Economics, Marketing
    2005 - 2008

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