Sales Associate

• Feb 2022 - Present

High Income Business Client Portfolio Executive

• May 2017 - Mar 2021

Provided second-to-none client service and assistance, personalizing service to meet commercial goals and achieve high client satisfaction. Coordinated and implemented daily agenda to enhance business actions. Courteously dealt with queries and questions from clients to meet business requirements. Ensured positive NPS (Net Promoter Score) results and outstanding client experiences by ensuring first-class waiting time, service, and client support. Sourced, contacted, and visited new prospective clients to maximize revenues.Key Accomplishments: ▪ Consistent performance, growth, and profitability; grew personal portfolio beyond expectations.▪ Noticed by management for performance and customer service excellence.▪ Boosted revenues by identifying customer needs and generating cross-selling opportunities.▪ Team lead, aligned with high performance sales objectives.▪ Branch’s Manager role during COVID’s 19 pandemic context. Show less

Medium – High Income Sales Executive

• Dec 2015 - Apr 2017

Consistently strengthened the Bank of Galicia and Buenos Aires SAU’s relationships. Identified and contacted new potential clients, ensuring friendly, courteous, and attentive communication, focused on cultivating relationships with the clients. Sold financial products such as accounts, loans, credit card, and insurance. Focused on new client acquisition and the development of strategic business positions.Key Accomplishments:▪ Played an integral role as strategic business development.▪ Earned recognition for effective partnering with the team to meet and exceed business goals, resulting in a two-position promotion.▪ Proven ability in cultivating solid client relationships within a highly competitive environment. Show less

Client Finance Management

• Mar 2013 - Dec 2015

Constantly building relationship with North American and British Project Managers. High-quality reporting, considering working capital, technical and financial analysis and advice. Processes innovation and improvement, resulting in time and resources savings. Creation of automatized Excel reports which allow to reduce error margin and increased the added value of the analysis. Key Accomplishments: ▪ Several recognitions on business meetings. ▪ Assigned as Microsoft Excel referrer within the whole CFM office. ▪ Ensure full compliance by executing all global and local statutory, tax, Internal Controls, and US GAAP & IFRS requirements (Sarbanes Oxley Act requirements). ▪ Acting as Senior Analyst role. Show less

Administrative Assistant

• Oct 2009 - Mar 2013

Collaborative organization and planning of post-grade training. Warmly welcomed and built a rapport with customers. Profiled customers and asked pertinent questions to determine needs. Responsible of Marketing communication, including Brochures layout design (diptychs, triptychs, posters, etc.). Identification of selling opportunities and strategic alliances. Collaborative organization and planning of post-grade training. Warmly welcomed and built a rapport with customers. Profiled customers and asked pertinent questions to determine needs. Responsible of Marketing communication, including Brochures layout design (diptychs, triptychs, posters, etc.). Identification of selling opportunities and strategic alliances.