Patricio Planells

Spanish Speaking Market Project Manager at Winedering
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Contact Information
Location
PT
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • German Elementary proficiency
  • French Elementary proficiency

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Credentials

  • WSET Level 2 Award in Wines
    Wine & Spirit Education Trust
    Nov, 2019
    - Sep, 2024
  • Intro Sake Professional
    SAKE SOMMELIER ASSOCIATION
    Oct, 2019
    - Sep, 2024
  • Introduction to Coffee
    Specialty Coffee Association
    Apr, 2019
    - Sep, 2024
  • Certificate in Hotel Operations
    Glion Institute of Higher Education
    Oct, 2018
    - Sep, 2024
  • Beer Savvy
    Cicerone® Certification Program

Experience

    • Italy
    • Travel Arrangements
    • 1 - 100 Employee
    • Spanish Speaking Market Project Manager
      • Feb 2023 - Present

      - Use of CRM and ERP systems - Vendor relationship - Content creation - Marketing techniques - Opening new destinations - Onboarding partners and vendors - Develop strategies for branded ideas - Support in the translation of certain elements within the website - Representing the company at wine/travel trade shows - Use of CRM and ERP systems - Vendor relationship - Content creation - Marketing techniques - Opening new destinations - Onboarding partners and vendors - Develop strategies for branded ideas - Support in the translation of certain elements within the website - Representing the company at wine/travel trade shows

    • Cellar Hand
      • Aug 2022 - Sep 2022

      Took part in the start of harvest of Gamay, in the prestigious Morgon AOP, and worked throughout the harvest period, learning and helping in all the different areas of the winery. Production was 100% red wine from gamay that had undergone full or semi carbonic maceration. Took part in the start of harvest of Gamay, in the prestigious Morgon AOP, and worked throughout the harvest period, learning and helping in all the different areas of the winery. Production was 100% red wine from gamay that had undergone full or semi carbonic maceration.

    • France
    • Wine & Spirits
    • 1 - 100 Employee
    • Winery Tour Guide
      • Jun 2022 - Jul 2022

      Main responsibilities include but not limited to: - Provide tours of the winery in both english and spanish - Tastings in English, Spanish, and French - Manage sales at the winery’s boutique - Reception of walk-ins, offering them our selection of tours and tastings - Receive booking requests for our tours - Preparing wine orders for shipment, ensuring proper labelling - Restocking of the boutique’s items and wine - Setting up and attending special events such as fairs, afterwork gatherings, and special events held at the winery’s multiple event spaces - Help in running and creating content for the winery’s social media dedicate to members of the wine club - CRM and Customer Experience - Opening and closing of the register, ensuring financial balance - Day to day operations of a wine boutique and a tasting room Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Freelance Photographer
      • Mar 2021 - Aug 2021

      Taking photographs of events for companies related to the wine and spirits industry. Some of my photographs have been featured on the biggest culinary magazine of Honduras(Buen Provecho). Taking photographs of events for companies related to the wine and spirits industry. Some of my photographs have been featured on the biggest culinary magazine of Honduras(Buen Provecho).

    • Freelance Photography/Writer
      • Aug 2019 - Dec 2019

      Taking photographs of products and events related to the wine and spirits industry for three Panamanian companies. For one of the companies I was also in charge of writing blog posts to accompany the photos. Taking photographs of products and events related to the wine and spirits industry for three Panamanian companies. For one of the companies I was also in charge of writing blog posts to accompany the photos.

    • Panama
    • Hospitality
    • 1 - 100 Employee
    • Front Office, Concierge, and Costumer Service Intern
      • Jul 2018 - Sep 2018

      Front office training. Concierge training. Check in, check out, reservations, managing bellmen. Selling and booking tours and transportation services for guests, answering guest queries about general information of the hotel and the city. PBX/communications. Executive lounge management and interactions. Weekly revision of the CRM platform and follow up of the support tickets. Front office training. Concierge training. Check in, check out, reservations, managing bellmen. Selling and booking tours and transportation services for guests, answering guest queries about general information of the hotel and the city. PBX/communications. Executive lounge management and interactions. Weekly revision of the CRM platform and follow up of the support tickets.

    • Kitchen Trainee
      • Feb 2018 - Apr 2018

      In charge of making daily dinner for the hotel’s executive lounge. Line cook for the dinner shift. Responsible for preparing, packaging, and cooking food items for the restaurant. Helped all the department in the preparation of food, breads and pastries. Occasionally helped the banquet department to plate and serve dishes for special events. Ensure quality was delivered across all preparations. In charge of making daily dinner for the hotel’s executive lounge. Line cook for the dinner shift. Responsible for preparing, packaging, and cooking food items for the restaurant. Helped all the department in the preparation of food, breads and pastries. Occasionally helped the banquet department to plate and serve dishes for special events. Ensure quality was delivered across all preparations.

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Trainee
      • Feb 2016 - Apr 2016

      Kitchen trainee. Assistant pastry chef. In charge of preparing mise en place, prepare food and desserts for the daily lunch and dinner buffets, help to keep track of product rotation, in charge of receiving merchandise, refilling buffets, interacting and answering any questions costumers had. Kitchen trainee. Assistant pastry chef. In charge of preparing mise en place, prepare food and desserts for the daily lunch and dinner buffets, help to keep track of product rotation, in charge of receiving merchandise, refilling buffets, interacting and answering any questions costumers had.

    • Trainee
      • Oct 2014 - Dec 2014

      Kitchen trainee. In charge of mise en place and preparation of food for the occasional buffets. Line cook for the dinner shift, in charge of preparing multiple dishes of the restaurant's menu. Kitchen trainee. In charge of mise en place and preparation of food for the occasional buffets. Line cook for the dinner shift, in charge of preparing multiple dishes of the restaurant's menu.

    • Restaurants
    • 1 - 100 Employee
    • Kitchen Trainee
      • Jul 2014 - Aug 2014

      Kitchen trainee. In charge of preparing mise en place. Learning basic sauce and dressing preparations for the restaurant dishes. Helping on the line with the preparation of dishes and in the preparation of hors d’oeuvres for special events as well as plating dishes. Kitchen trainee. In charge of preparing mise en place. Learning basic sauce and dressing preparations for the restaurant dishes. Helping on the line with the preparation of dishes and in the preparation of hors d’oeuvres for special events as well as plating dishes.

Education

  • Universidade do Porto
    Erasmus+ International Master in Wine Tourism Innovation (Wintour), Wine Tourism
    2022 - 2023
  • Université de Bordeaux
    Eramsus+ International Master in Wine Toruism Innovation (Wintour), Wine Tourism
    2022 - 2022
  • Universitat Rovira i Virgili
    Erasmus+ International Master in Wine Tourism Innovation (Wintour), Wine Tourism
    2021 - 2023
  • Universidad Interamericana de Panamá
    Bachelor's degree, Culinary Arts/Chef Training, Hospitality, Restaurant Management
    2014 - 2020
  • Universidad Tecnológica Centroamericana
    Bachelor of Science - BS, Biomedical/Medical Engineering
    2011 - 2014
  • La Estancia School, Tegucigalpa, Honduras
    High School, Science and Languages.
    1996 - 2011

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