ASP Technical Support Officer

• Jul 2022 - Present

System Administrator

• Aug 2021 - Jul 2022

Information Technology Help Desk Technician

• Aug 2021 - Sep 2021

Assistant Cashier at Massimo dutti

• Nov 2019 - Aug 2021

• Pos administration• Ensuring all components are running effectively • Ensure pricing is on point while adding items for customers• keeping everything clean and organized • checking hold items expirey and store transfers.• Ensuring accounting and filing is on point.• Follow up with customers • Ensure customers provide a feedback

Sales Associate at Massimo Dutti

• Jul 2018 - Aug 2021

•Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards•Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards•Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests•Inform Department Manager of unavailable and nonperforming products•Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations•Up-sell and cross-sell products and services in order to reach hourly and daily sales targets•Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities•Handle cash register and transactions with the customers in an effective and accurate manner as required•Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations•on-demand IT support Show less

Stock keeper at Massimo dutti

• Jul 2017 - Jul 2018

• Classify, store and tag items in the warehouse on a daily basis as per shop procedures and items characteristics, in order to ensure timely finding and release of products• Participate in the inventory of products and report the end-of-day inventory status to Shop Manager• Assist Sales Associates in replenishing stocks on the shelves in order to ensure availability of products at all times

Head Waiter

• May 2016 - Aug 2017