Experience

Reginald F. Lewis Museum of Maryland African American History and Culture

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Human Resources Manager

  • Nov 2021 - Present

  • Assist with recruitment efforts and prepare employees for assignments by establishing and conducting orientation and training programs.• Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems and processes.• Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records.• Manage the diversity, equity, access, and inclusion efforts of the organization by advising on matters concerning human resources and workplace culture.



Home Care At Its Best

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Manager

  • Apr 2018 - Aug 2021

  • Increased revenue by 15%, generating over $10k in monthly sales.• Achieved a 200% increase in census participation within the first quarter.• Coached and mentored six employees, facilitating training programs to maximize employee potential and staff retention.• Designed and implemented in-person and virtual onboarding training curriculum for new employees, customizing training to each specific role. • Processed and documented status changes in the full lifecycle of employment, including transfers, promotions, status changes, training, and progressive discipline. • Increased employee engagement by introducing a discipline tracking program, resulting in clarified management strategy and compliance with district and federal regulations.



CABS Home Care

• Human Resources Supervisor

  • Apr 2016 - Apr 2018

  • Strengthened candidates and new hires for open roles by upgrading HR recruitment policies, improving onboarding procedures, and collaborating with team leads for ongoing staff training and retention.• Supported team leaders and department heads through one-on-one mentorship and interactive training.• Facilitated annual benefit workshops to discuss benefit plan enrollment requirements, changes and updates to plan structures, cost changes, and open enrollment timelines.• Implemented document management standards and protocols and the initial implementation of an organization-wide Quality Management System (QMS).• Led organization-wide change management, applying policies and procedures across the organization in collaboration with team leaders.• Connected with and negotiated contracts with vendors and contractors.



MZL Home Care Agency

• Human Resources Generalist

  • Jan 2013 - Apr 2016

  • Developed an ongoing employee training program, developing new benefits packages, incentives, and onboarding programs to reduce staff turnover and improve employee satisfaction.• Instituted an audit program for compliance with all OSHA rules and regulations, monitoring and evaluating routine operations and special activities for efficiency, effectiveness, and compliance with policies and procedures.• Prepared, calculated, and accurately processed payroll on a bi-weekly basis for exempt and non-exempt employees. • Ensured the accurate preparation of various human resource documents and processes, including the development of a database to organize contract information.• Created and updated all staff job descriptions to align each position with appropriate benefits, compensation, and responsibilities.