Experience

PEAK SPORTS AND SPINE PHYSICAL THERAPY LAKE CITY PS

• United States
• Medical Practices
• 1 - 100 Employee

• Front Office Coordinator

  • Feb 2022 - Present

  Serve as the first point of contact, professionally greeting patients, obtaining accurate insurance and demographic information, and managing patient data per HIPAA regulations. Schedule appointments, receive and log co-pays, prepare deposits, and manage mail, faxes, and phone triage. Heavy use of WebPT and Prompt EMR software. Work closely with office manager to ensure that insurance is verified and authorizations are obtained. Prepare charts and ensure that all relevant data are entered into computer. Show less



Ballard Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Admission Coordinator

  • Jul 2021 - Jan 2022

  Supported the Director of Admissions by meeting with families and following up on paperwork, physician orders, equipment, and readiness for the admission process. Provided heavy reception desk coverage, phone triage, data entry, and customer service. Supported the Director of Admissions by meeting with families and following up on paperwork, physician orders, equipment, and readiness for the admission process. Provided heavy reception desk coverage, phone triage, data entry, and customer service.



Town of Natick - Select Board

• Executive Assistant

  • Oct 2015 - Oct 2019

  Provide highly responsible confidential and executive secretarial/office management services to Select Board, Town Administrator, Deputy Town Administrator, and Town Counsel, requiring proficient knowledge of office management and secretarial principles and practices, including computer operations, administrative policies, and existing by-laws and regulations, keeping self-informed of Town government activities and policies in order to explain same effectively to department heads, employees, and citizens. Plan and coordinate activities of a very busy, dynamic work environment, necessitating a high degree of judgment and discretion in performing diverse standardized and nonstandardized assignments. Frequent, extensive interaction with high-level private and public officials as well as the general public, responding to inquiries and complaints, working with a high-degree of independence, and attending to numerous details. Show less



Brigham and Women's Faulkner Hospital

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Office Manager

  • Mar 2012 - Oct 2015

  Managed nephrology practice, including extensive interaction with patients via telephone and in person, other hospital departments, physicians, and insurance companies; maintained filing system, including paper and computerized; kept accurate and detailed call log; managed appointment schedule; scheduled and facilitated testing and procedures for patients; maintained computerized demographic database; posted charges and payments; tracked and ordered office supplies; and all other required office functions. Show less



Self-Employed

• Real Estate
• 1 - 100 Employee

• Medicolegal Transcriptionist

  • Oct 1989 - Oct 2015

  Owned, operated, and managed a medical/medicolegal transcription service for many years. Provided medical/medicolegal transcription services for multiple physician clients, documenting doctor/patient interactions and complicated and lengthy medical malpractice cases. Owned, operated, and managed a medical/medicolegal transcription service for many years. Provided medical/medicolegal transcription services for multiple physician clients, documenting doctor/patient interactions and complicated and lengthy medical malpractice cases.