Experience

Càritas Barcelona

• Spain
• Civic and Social Organizations
• 1 - 100 Employee

• marketing intern

  • Feb 2023 - Present



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Store assistant

  • Oct 2019 - Aug 2022

  Working as a telephone operator and direct customer contact at Domino's Pizza provided me with a valuable and transferable skill set. I improved my communication skills. I listened to each customer's needs and provided them with personalized service. In addition, I became skilled in quick and efficient problem solving, as it is necessary to handle orders, inquiries and potential issues with agility. Also the ability to work under pressure and remain calm in demanding situations. Finally the ability to work in a team and adapt to different scenarios, ensuring a positive customer experience and the efficient running of the company. Show less



Drim

• Spain
• Retail
• 1 - 100 Employee

• Store clerk

  • Nov 2021 - Jan 2022

  Working at Drim, a toy store during the holiday season, although it was for a short time was intense and helped me to improve many of my professional skills. I strengthened customer service skills by providing expert, personalized advice on toys and other products, helping each customer find the perfect gift for their children during the holiday season. Organization and stock management become critical to keep the shelves stocked and ensure a smooth shopping experience. Patience and stress management are developed when dealing with high customer volumes and intense demand during the holiday season, even when product is in short supply. Show less