Patrícia Vilhena Duarte Ferrari

Human Resources Project Manager at Heart of England Co-operative Society Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Full professional proficiency
  • Spanish Professional working proficiency
  • French Limited working proficiency
  • Portuguese Native or bilingual proficiency

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Moath M. Tarawneh, Msc

Patricia is a smart, hard-worker, and dedicated person. She is always ready to share her experiences and knowledge and to contribute effectively in every discussion during the classes. I believe Patricia is a highly professional person who is able to make the difference with any team or project, in addition to her ability to deliver outstanding results due to the extensive experiences and strong capabilities she owns. I highly recommend Patricia to be hired at the best companies as she deserves to be there and able to succeed confidently.

Claudia Bessas Juscelino

I think Patricia is one of those who makes a difference in the team. Very communicative and great listener, easily creates empathy. She is strongly committed to her work and results. When we worked together in a Process Improvement Project, she made the things happen even when facing difficult new challenges. As one of the work fronts leaders, she was constantly motivating and challenging the team to excellence.

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Credentials

  • CIPD Level 7
    CIPD
    Mar, 2018
    - Oct, 2024

Experience

    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Human Resources Project Manager
      • Nov 2022 - Present

    • Human Resources Manager
      • Feb 2021 - Nov 2022

    • Human Resources Officer
      • Jan 2020 - Feb 2021

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Human Resources Administrator
      • Aug 2019 - Jan 2020

    • Human Resources Volunteer
      • Apr 2019 - Jul 2019

    • Brazil
    • Wholesale Building Materials
    • 700 & Above Employee
    • Human Resources Business Partner
      • Jul 2016 - Aug 2017

      - Business Partnering the finance team supported 100+ employees at all levels including directors and managers;- Implemented employee-centred initiatives related to job satisfaction and effectively improved line managers leadership skills through coaching;- Addressed multiple employee relations issues working close to senior leaders and to the legal team;- Reviewed Learning and Development needs, implemented training initiatives and evaluated their efficacy in relation to business demands;- Led recruitment processes, conducted initiatives for talent management and succession plans;- Informed senior management during a downsizing project ensuring the strategic goals were achieved and legal compliance requirements were met;- Conducted salary and bonus reviews, as well as performance appraisal committees;- Reporting directly to the HR Director, managed an HR Processes Remodelling Project that increased efficiency within HR processes and delivered a complete set of HR indicators and methods to support people management decision-making and to ensure alignment with business demands and decisions;- Identified needs for process improvement and negotiated with leaders a new set of roles and responsibilities in order to strengthen the connection of HR with business strategy.

    • Global Risk Manager
      • Apr 2014 - Jul 2016

      - Reporting directly to the Head of Governance, Risk and Compliance, led the full implementation of an Enterprise Risk Management Program on a global scale managing a team of Risk Consultants in North America, Europe and Brazil;- Interacted with and influenced all levels of the company so that risk management guidelines were incorporated into business processes;- Regular presentations of results to the Audit Committee and members of the Board of Directors.

    • Brazil
    • Construction
    • 700 & Above Employee
    • Risk Coordinator
      • Sep 2012 - Mar 2014

      - Full implementation of an Enterprise Risk Management Program for all the Company’s subsidiaries; - Preparation of periodic reports for the board of directors; - Development of Risk and Governance Policies; - Qualitative and quantitative risk assessment through different process and methods, including analysis of social, reputational, environmental and legal aspects. - Full implementation of an Enterprise Risk Management Program for all the Company’s subsidiaries; - Preparation of periodic reports for the board of directors; - Development of Risk and Governance Policies; - Qualitative and quantitative risk assessment through different process and methods, including analysis of social, reputational, environmental and legal aspects.

    • Brazil
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Risk Consultant
      • Sep 2011 - Sep 2012

      - Accountable for reviewing the company's strategic risk matrix, action plans and key risk indicators along with the areas of the business;- Preparation of periodic reports for the board of directors;- Creation and implementation of a Crisis Management Model for Fibria;- Development of a pilot project for Business Continuity Plan;- Consulting on risks and opportunities management for business areas of Fibria, developing methodologies to support decision making;- Updating policies and procedures for managing strategic risks;

    • Senior Risk Analyst
      • Jun 2010 - Aug 2011

      - Implementation of Enterprise Risk Management at Fibria.- Created methodology to assess qualitative risks and conducted multiple risk assessment workshops with hundreds of employees to deliver a complete risk matrix of the company;

    • Trainee
      • Jan 2009 - Jun 2010

      -Received extensive training in leadership, communication and management skills (18 months graduate program);-As part of the graduate scheme, delivered a new innovation program to collect and reward innovative ideas from the employees.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Billing Analyst
      • 2006 - 2008

    • Intern
      • Apr 2005 - Mar 2006

Education

  • Coventry University
    MSc International Human Resource Management, Distinction (83.0 dissertation)
    2018 - 2019
  • Fundação Getúlio Vargas
    Master of Business Administration (MBA), Gestão Estratégica e Econômica de Negócios
    2013 - 2014
  • BM&F
    Especialist, Risk Management
    2011 - 2011
  • Fundação Getúlio Vargas
    Bachelors, Business Administration
    2003 - 2006

Community

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