HR & Operations Coordinator

• May 2020 - Present

Founder / owner

• Apr 2010 - Apr 2020

In 2010 I started my own company with focus on consultancy in the field of administration, airfreight and HR. In 2010 I started my own company with focus on consultancy in the field of administration, airfreight and HR.

Cargo Sales Executive

• Sep 2019 - Dec 2019

HR Business Partner

• Jul 2018 - Sep 2019

HR & Quality Co-oordinator for Adelantex

• Sep 2013 - Jul 2018

HR Services (+40 employees):- selection interviews- payroll preparations and finalisation- employee relationsQuality:- internal and external audits (ISO 9001 related)Business process development: - set up manuals and procedures- optimization of existing procedures- process improvementOverall- co facilitator in workshops and training for staff- assist in design of tailor made trainings for staff- event organization

Freelance Executive Administration Coordinator

• Jan 2013 - Apr 2013

Overall - Executive assistant to the Managing Director from agenda, emails, travel bookings, organizing meetings ,.. - Email communication for customers and prospects - Compose client contract conditions - Set up manuals and procedures, optimization of existing procedures - Translating, adapting and correcting documents, making of Powerpoint's - Optimize suppliers and business partners services Financial - Follow up the cash flow of the company - Update time sheets - Set up invoice overviews - Compose and send outgoing invoices Support Services (Trainings & workshops) - Co facilitator in workshops - Assist in design of tailor made trainings for customers Show less

Freelance Management Assistant

• May 2012 - Sep 2012

Personal Assistant to the CEO & COO in the 8 workgroups during the take-over and integration of Flightcare Belgium Responsible for all administration and communication to the stakeholders regarding the take-over Personal Assistant to the CEO & COO in the 8 workgroups during the take-over and integration of Flightcare Belgium Responsible for all administration and communication to the stakeholders regarding the take-over

European Sales & Cargo Space Coordinator

• Dec 1998 - Nov 2011

Started with Air Hong Kong in 1998 but LD was taken-over by Cathay Pacific in 2002 General administration Support HR Services: - Staff rostering - Payroll preparations - Single point of contact to the HR Manager in AMS Financial Services: - Compose and send outgoing invoices - Final responsible for the CASS closure 2x/month - Final responsible for disputed items Event organisation: - Organise yearly event for customers (+100 persons) - Organise all dinner events for staff, customers, international visitors Office management: - Single point of contact for HP and Headquarter in Hong Kong for all IT related matters Customer Services and Inside Sales: - Daily contact with customers for reservations and rates Claims: - Analyse and handle all claims Show less

Customer Services Agent

• Jul 1998 - Dec 1998