Experience

Pod Talent

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Jul 2021 - Present



ZARA SA

• Retail
• 700 & Above Employee

• Manager

  • Mar 2019 - Jul 2021

  Supervise the shop floor and coordinates staff activity in order to support the Department Manager to achieve Company objectives and standards• Make sure every single member of staff is aware of what they have to do during their shifts.• Be organised in order to maximise the productivity of the team.• Work closely with Human Resources in order to monitor and review staff and store performances on a regular basic.• Schedule monthly staff rotas and daily planners in order to meet the both budget and productivity sales targets.• Ensure the team maximise sales with the speedy and accurate replenishment of stock. • Work closely with the staff to maintain good housekeeping throughout the store.• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.• Attend and chair meetings.

• Sales Assistant

  • Dec 2014 - Mar 2019

  Support store objectives by delivering excellent service in line with store needs and to ensure the effective maintenance of designated sections.• Ensure that good housekeeping standards are maintained on the shop floor when required.• Customer service.• Involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens.• Comply with the Company Security Procedures and policies.• Ensure effective communication with the Management Team at all times.• Be aware of what happens day to day in the store.• Be responsible for one or several sections in the store.• Process sales, exchange and refunds efficiently.• Complete extra tasks in order to support the overall store.



Hotel La Bussola Novara ****

• Italy
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Hotel Receptionist

  • Dec 2013 - Dec 2013



La Rosa Dei Venti

• 1 - 100 Employee

• Waitress

  • Jun 2011 - Sep 2012

  Responsible for taking orders and serving food to customers. Ensure the customers are enjoying their meals and take action to correct any problem.• Greet customers and present menu, by being polite and serviceable to the requirements.• Welcome the clients with an enjoyable meal in an amazing environment and serve them, making sure that they are comfortable at all times.• Follow the Health & Safety policies at all times.• Provide excellent customer service.• Take and serve food orders.• Keep tables clean and tidy at all times.• Arrange table settings.