Patricia Rodriguez

VIP Assistant at Live Nation Entertainment
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area
Languages
  • Spanish Native or bilingual proficiency
  • French Elementary proficiency
  • English Native or bilingual proficiency

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Matthew Hayes

Patricia is one of the most impressive professionals I have met entering the workforce. The consideration and care Patricia brings to the table shows time and time again as she approaches each project with the want to learn, improve, and exceed expectations. For these reasons I look forward to watch where she goes with her career and for the next chance to work with Patricia and you should as well!

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Credentials

  • Hootsuite Platform Certification
    Hootsuite
    Mar, 2022
    - Nov, 2024
  • Social Marketing Certification
    Hootsuite
    Mar, 2022
    - Nov, 2024
  • Learning Adobe Spark
    LinkedIn
    May, 2021
    - Nov, 2024
  • COVID-19: General Prevention
    Georgia Film Academy
    Apr, 2021
    - Nov, 2024
  • Craft Service: COVID-19 Compliance
    Georgia Film Academy
    Apr, 2021
    - Nov, 2024
  • Hair & Makeup: COVID-19 Compliance
    Georgia Film Academy
    Apr, 2021
    - Nov, 2024
  • Learning Pinterest
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • On-Set Production: COVID-19 Compliance
    Georgia Film Academy
    Apr, 2021
    - Nov, 2024
  • Production Office: COVID-19 Compliance
    Georgia Film Academy
    Apr, 2021
    - Nov, 2024
  • Learning Canva
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Marketing Tools: Social Media
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Twitter Essential Training
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Google Drive Essential Training
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Learning Instagram
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Word Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Post-Crisis Leadership Certificate
    USF Corporate Training and Professional Education
    Jul, 2020
    - Nov, 2024
  • Google Ads Apps Certification
    Google Ads
    Apr, 2022
    - Nov, 2024
  • Google Ads Display Certification
    Google Ads
    Apr, 2022
    - Nov, 2024
  • Google Ads Search Certification
    Google Ads
    Apr, 2022
    - Nov, 2024
  • Shopping Ads Certification
    Google Ads
    Apr, 2022
    - Nov, 2024

Experience

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • VIP Assistant
      • May 2023 - Present

      - Checked in guests using the event management platforms, Zkipster & Attendium.- Set up the designated check-in and entrance locations, including the assembly of any backdrops and signage needed.- Compiled over 100 VIP packages per event, containing commemorative items such as lanyards and signed posters.- Assisted in the set-up, operation, and breakdown of exclusive VIP lounges.- Resolved guest inquiries in a calm and efficient manner, across several venue capacities.Events Worked in 2023: Dermot Kennedy, Beyoncé, Karol G, Guns N' Roses, Wu-Tang & Nas, & RBD. Show less

    • Production Assistant
      • Jul 2023 - Jul 2023

      - Maintained cash and receipts for expense reimbursement and reporting.- Ran errands such as shopping, package delivery, equipment returns, coffee runs, etc.- Coordinated (purchased, retrieved, and distributed) large take-out orders.- Assisted production staff with general production-related duties.Events Worked: Rolling Loud MIA

    • Box Office Staff
      • Apr 2023 - Apr 2023

      - Activated RFID wristbands using the computerized system, Admit One (Front Gate Tickets).- Processed credit card payments and issued receipts as necessary.- Directed attendees, vendors, and volunteers to appropriate entrances and check-in locations.Events Worked: Tortuga Music Festival

    • Entertainment Providers
    • 500 - 600 Employee
    • VIP Representative
      • Apr 2023 - Present

      On Location delivers extraordinary experiences by providing premium hospitality at VIP experiences within global music tours and other events. - Checked in and assigned credentials to 100+ attendees per event. - Communicated with venue staff to streamline the flow of traffic through the event space. - Managed inventory and distribution of exclusive merchandise items to VIP ticket holders. Events Worked in 2023: Ella Mai, Counting Crows, Jesse & Joy, Rob Zombie, & Slightly Stoopid / Atmosphere Show less

    • United States
    • Musicians
    • 1 - 100 Employee
    • VIP Assistant
      • Aug 2023 - Present

      - Compiled over 100 VIP packages per event, containing commemorative items such as lanyards and signed posters. - Assisted in the set-up, operation, and breakdown of exclusive VIP lounges. - Resolved guest inquiries in a calm and efficient manner, across several venue capacities. Events Worked in 2023: Wiz Khalifa & Smashing Pumpkins - Compiled over 100 VIP packages per event, containing commemorative items such as lanyards and signed posters. - Assisted in the set-up, operation, and breakdown of exclusive VIP lounges. - Resolved guest inquiries in a calm and efficient manner, across several venue capacities. Events Worked in 2023: Wiz Khalifa & Smashing Pumpkins

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • VIP Assistant
      • Sep 2023 - Present

      - Checked in guests using the event management platform, Zkipster. - Set up the designated check-in and entrance locations, including assembling any backdrops and signage needed. - Compiled over 300 VIP packages per event, containing commemorative items such as lanyards and signed posters. - Resolved guest inquiries in a calm and efficient manner. Events Worked in 2023: John Mayer - Checked in guests using the event management platform, Zkipster. - Set up the designated check-in and entrance locations, including assembling any backdrops and signage needed. - Compiled over 300 VIP packages per event, containing commemorative items such as lanyards and signed posters. - Resolved guest inquiries in a calm and efficient manner. Events Worked in 2023: John Mayer

  • Orlando Amphitheater
    • Orlando, Florida, United States
    • Merchandise Staff
      • Jul 2023 - Jul 2023

      - Utilized atVenu to complete over 150 transactions totaling an average of $94. - Fulfilled orders in a timely fashion, ensuring guests received the correct items and sizes as requested. - Assisted the Merchandise Manager with inventory count-out procedures. Events Worked in 2023: Illenium - Utilized atVenu to complete over 150 transactions totaling an average of $94. - Fulfilled orders in a timely fashion, ensuring guests received the correct items and sizes as requested. - Assisted the Merchandise Manager with inventory count-out procedures. Events Worked in 2023: Illenium

    • Entertainment Providers
    • 1 - 100 Employee
    • Box Office Staff
      • Jun 2023 - Jun 2023

      - Utilized TM1 Sales to sell and look up accounts. Events Worked in 2023: Romeo Santos - Utilized TM1 Sales to sell and look up accounts. Events Worked in 2023: Romeo Santos

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Guest Experience Representative
      • May 2023 - May 2023

      The Miami Grand Prix is a Formula One Grand Prix that takes place at the Miami International Autodrome. In 2023, this event hosted a record weekend attendance of 270,000 guests. - Assisted guests with locating seating, merchandise, and transportation options around the facilities. - Exhibited a friendly, service-oriented attitude with attendees. - Conveyed an understanding of various points of interest (F1 Fan Zone, MIA Marina, etc.) available for the enjoyment of guests. The Miami Grand Prix is a Formula One Grand Prix that takes place at the Miami International Autodrome. In 2023, this event hosted a record weekend attendance of 270,000 guests. - Assisted guests with locating seating, merchandise, and transportation options around the facilities. - Exhibited a friendly, service-oriented attitude with attendees. - Conveyed an understanding of various points of interest (F1 Fan Zone, MIA Marina, etc.) available for the enjoyment of guests.

    • Musicians
    • 700 & Above Employee
    • Grammy U Member
      • May 2021 - Dec 2022

      The Recording Academy is an academy of musicians, producers, recording engineers, and other musical professionals, most famously known for its GRAMMY Awards. - Connected with music industry professionals through networking events. The Recording Academy is an academy of musicians, producers, recording engineers, and other musical professionals, most famously known for its GRAMMY Awards. - Connected with music industry professionals through networking events.

    • United States
    • Hospitality
    • 200 - 300 Employee
    • In Room Dining Server
      • Jun 2022 - Aug 2022

      Rosen Shingle Creek is a four-star luxury hotel founded by Harris Rosen in 2006. - Coordinated with other departments to ensure an optimal experience for VIP guests. - Anticipated, identified, and fulfilled guest needs in a fast-paced environment. - Maintained compliance with standards for food safety and quality. - Trained other servers and familiarized them with the department and company culture. - Entered guest orders into the POS (Point of Sale) system. Rosen Shingle Creek is a four-star luxury hotel founded by Harris Rosen in 2006. - Coordinated with other departments to ensure an optimal experience for VIP guests. - Anticipated, identified, and fulfilled guest needs in a fast-paced environment. - Maintained compliance with standards for food safety and quality. - Trained other servers and familiarized them with the department and company culture. - Entered guest orders into the POS (Point of Sale) system.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Professional Intern
      • May 2021 - Aug 2021

      BrainHub offers tailored technology solutions that allow clients to bring their events to life. BrainHub also provides technical resources and support to all independent ETP brands. Interns reported to the Director of Academic Programs and Director of Product Development. - Tested the capabilities of ETP’s new centralized file-sharing system, Slab. - Proofread and formatted user guides, product overviews, and other reference material. - Completed over 5 professional development courses through the CoiL Learning Center. Show less

    • United States
    • Musicians
    • 1 - 100 Employee
    • Social Media Intern
      • May 2021 - Aug 2021

      JV Agency is a music marketing agency that represents up-and-coming talent. Interns reported to the CEO and Social Media Coordinator. - Boosted Instagram audience engagement by 3.8% through interactive stories and polls over a six-week period. - Composed and published written content on Instagram, Facebook, and Twitter. - Increased Instagram followers by 3.4% over a three-month period. JV Agency is a music marketing agency that represents up-and-coming talent. Interns reported to the CEO and Social Media Coordinator. - Boosted Instagram audience engagement by 3.8% through interactive stories and polls over a six-week period. - Composed and published written content on Instagram, Facebook, and Twitter. - Increased Instagram followers by 3.4% over a three-month period.

    • Musicians
    • 100 - 200 Employee
    • Digital Street Team Member
      • Mar 2021 - Aug 2021

      Fan To Band is an entertainment company that specializes in fan engagement and understanding a fanbases' needs. Members report to the Street Team Managers. - Collaborated with other members to create effective promotional campaigns inline with upcoming album releases. - Attended various professional development workshops. - Designed promotional graphics using Canva and Adobe Spark. - Co-hosted and planned events on the audio-only platform, Clubhouse. - Participated in fan focus groups. Show less

    • United States
    • Musicians
    • 700 & Above Employee
    • WMG Career Classroom Participant
      • Mar 2021 - May 2021

      Warner Music Group is a multinational entertainment and record label conglomerate. It is one of the "big three" recording companies. Participants reported to the Student Programs Lead. - Attended 10 weekly sessions to learn from employees throughout the WMG family. - Participated in Q&A sessions alongside peers and industry experts. - Developed an understanding of various career paths within the music industry. Warner Music Group is a multinational entertainment and record label conglomerate. It is one of the "big three" recording companies. Participants reported to the Student Programs Lead. - Attended 10 weekly sessions to learn from employees throughout the WMG family. - Participated in Q&A sessions alongside peers and industry experts. - Developed an understanding of various career paths within the music industry.

    • Entertainment Providers
    • Digital Street Team Member
      • Aug 2018 - Apr 2020

      Island Records is a record label owned by Universal Music Group. Island Records is home to a diverse roster of artists ranging from Shawn Mendes to Elton John. Members reported to the VP of Digital Marketing. - Responsible for posting about Island artists, as well as sharing general news about the label. - Uploaded and organized digital files on a digital storing service. - Emphasized the importance of fan engagement and fan culture. Island Records is a record label owned by Universal Music Group. Island Records is home to a diverse roster of artists ranging from Shawn Mendes to Elton John. Members reported to the VP of Digital Marketing. - Responsible for posting about Island artists, as well as sharing general news about the label. - Uploaded and organized digital files on a digital storing service. - Emphasized the importance of fan engagement and fan culture.

  • Art Dental Studio
    • Cooper City, Florida, United States
    • Front Desk Receptionist
      • May 2019 - Jun 2019

      Art Dental Studio offers high-quality dental care services in a professional and welcoming environment. - Scheduled and confirmed appointments for over 100 patients. - Answered up to 50 calls per day and directed calls to the appropriate departments. - Created and managed both digital and hard copy filing systems for all patients. - Maintained a professional and organized reception area. Art Dental Studio offers high-quality dental care services in a professional and welcoming environment. - Scheduled and confirmed appointments for over 100 patients. - Answered up to 50 calls per day and directed calls to the appropriate departments. - Created and managed both digital and hard copy filing systems for all patients. - Maintained a professional and organized reception area.

    • Hospitality
    • 1 - 100 Employee
    • Intern
      • Jun 2017 - Jul 2017

      Holiday Inn is a brand of hotels and a subsidiary of InterContinental Hotels Group. Holiday Inn has grown to be one of the world's largest hotel chains. Interns reported to the Human Resources Manager. - Responded to guest inquiries in a timely fashion. - Collected credit card and cash payments from guests. - Classified and filed documents for various departments. Holiday Inn is a brand of hotels and a subsidiary of InterContinental Hotels Group. Holiday Inn has grown to be one of the world's largest hotel chains. Interns reported to the Human Resources Manager. - Responded to guest inquiries in a timely fashion. - Collected credit card and cash payments from guests. - Classified and filed documents for various departments.

Education

  • University of Central Florida
    Bachelor's degree, Entertainment Management
    2018 - 2022
  • University of Central Florida
    Minor, Marketing
    2021 - 2022
  • Miami Springs Senior High School
    High School Diploma
    2014 - 2018

Community

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