Experience

Various

• Investment Management
• 700 & Above Employee

• Trustee; business consultant

  • Oct 2011 - Present



AIPAC

• United States
• Political Organizations
• 200 - 300 Employee

• Director,HR

  • Aug 2010 - Sep 2011

  Developed HR strategic plan and implemented all components. Significantly overhauled employee benefits, increasing overall employee satisfaction and reducing costs. Created rewards and benefits communication, including individual annual statements, which increased employee knowledge of and appreciation for benefits. Created and delivered employee training plan. Significantly improved recruiting results by eliminating traditional recruiting activities which yielded low results and leveraging social media and employee referrals. Maintained effective employee relations.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Division Executive- HR, Washington Mutual Card Services

  • Jul 2007 - Mar 2009

  Member of the executive team responsible for strategic planning and business results of the Washington Mutual Card Service business.. Developed and implemented strategies for leveraging for human resources to achieve business results. Represented the Card Services business as a member of Washington Mutual's executive HR strategy team. Led strategic development and tactical implementation of human resources plans for the Card Services business. Successfully married line of business strategies and objectives with human resources strategies, programs, and service levels. Provided consultation and services to the business segment’s management team in the following functional areas: strategy, talent management, org design, recruiting, compensation, benefits, payroll, human resources information systems (HRIS), training, employee relations, career and leadership development, and diversity management. Improved performance of customer service reps in collections, fraud and customer service areas by 2 percent through human capital initiatives, resulting in increased revenue of $20M. Ensured role clarity and accountability among managers for managing employment risk, reducing rate of employee complaints by 25%.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• SVP HR Employee Relations, Policy, Compliance and Integration

  • 2000 - 2007

  Minimized enterprise risk related to employment. Directed and managed employee relations, HR policy, dispute resolution, compliance and integration functions in multi state and multi business environment. Led HR integration for Washington Mutual expanding staff through mergers, acquisitions, and rapid growth from 10,000 to 60,000 employees. Led HR planning for WaMu's expansion to international operations sites. Served as member of executive team which successfully met goal of reducing operating expenses by $1B, Awarded highest level employer recognition award for compliance in 2006 and 2007 by the Office of Federal Contract Compliance Programs (OFCCP) in recognition of Washington Mutual’s historic performance and audit results in wage and hour compliance and diversity goals. As a member of the HR Strategy team, led Washington Mutual HR initiatives which resulted in recognition by Fortune Magazine as a top 100 employer. Op Ex (six sigma equivalent) Champion certified; increased efficiency in Employee Relations model through Op Ex, resulting in $2M annual savings. Achieved among the lowest rates of losses through employment disputes among large multi-state retail employers. Served as interim (6 months) HR Division Executive for Home Loans. Led an initiative which resulted in reduction by 20% of HR operating expenses.

• Various HR senior management roles

  • 1993 - 2000

  HR Manager, CA Division, Washington MutualEmployee Relations Manager, American Savings Bank (acquired by Washington Mutual)