Experience

Genesee Valley Federal Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Branch Administration Manager

  • Aug 2022 - Present

  Geneseo, New York, United States

• Member Development Manager

  • Apr 2018 - Jul 2022

  Geneseo, NY

• Branch Manager

  • Mar 2013 - Mar 2018

  Geneseo, NY



Bank of America

• United States
• Banking
• 700 & Above Employee

• Branch Manager II, AVP

  • Jan 2006 - Oct 2012

  Managed the largest Banking center in the Northeast. Created world class customer experience environment. Coached, developed and motivated team to acheive balanced performance ans consistent success quarter over quarter. Took on leadership role in market and coached peers to acheive success in key accountabilities.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Market Operations Consultant, AVP

  • Sep 2001 - Aug 2005

  Overall responsibility for the operational integrity of 58 banking centers in Western NY. Analyzed reports, identified trends, developed and implemented strategies to mitigate risk, reduced costs, increased revenue and decreased losses. Achieved 100% audit pass rate on internal audits in the Western NY market.



Bank of America/Fleet Bank

• District Operations Manager

  • Jul 1999 - Aug 2001

  Responsible for the operational integrity of 24 banking centers. Proactively identified risk through observation, report analysis and identification of trends. Created and implemented corrective action plans. Co-created Branch Operations Supervisor Development Program which was implemented by banking centers across Upstate NY.