Experience

United Action Foundation

• Bangladesh
• Non-profit Organization Management
• 1 - 100 Employee

• Finance and Administration Officer

  • Oct 2020 - Present

  The duties and responsibilities include the following: Financial Management: • Prepare and process all accounting transactions such as disbursement, cash receipts, journal entries and advances which are in accordance with AFCIG finance and accounting policies and procedures; • Ensure timely submission of monthly requests, reconciliations and financial statement reports; • Maintain accurate bank records of cash withdrawals and deposits; • Ensure efficient payments and disbursements according to approved policy and procedures; • Follow up on issues raised by the Finance and Grants Teams to ensure compliance and resolution; Budget Management: • Assist activities managers with compiling, managing, monitoring, and tracking budget (e.g., organizing invoices, checks, & other financials) and preparing financial/funding reports, when deemed necessary; • Work with the program team to ensure budget compliance; Procurement and Logistics: • Ensure proper function of logistical operations including travel & events organization; • Ensure proper function of archive and documentation system; • Ensure maintenance of up-to-date register of assets; • Lead interactions with external vendors; Administrative Support: • Answer phone calls, schedule meetings and support visitors; • Carry out administrative duties such as filing, typing, copying, binding, scanning etc. • Make travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations; • Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques; • Provide information by answering questions and requests; • Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies; • Contribute to team effort by accomplishing related results as needed. Show less



Unity Cooperative Society (UNICS PLC)

• Cameroon
• Financial Services
• 1 - 100 Employee

• Loan Officer Assistant

  • Oct 2019 - Sep 2020

  • Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing. • Communicate with borrowers, processors, operations staff, etc. in the treatment of loan files. • Communicate daily with Loan Officer on the status of loans. • Assist processor with any difficult conditions. • Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service. • Worked closely with team members in closing department, submitting complete application packages in a timely manner. • Inputted data into database for automated processing of applications. • Coordinate, create, track and distribute marketing materials. Show less



UNICS PLC

• Cameroon
• Financial Services
• 1 - 100 Employee

• Customer Service Specialist

  • Jan 2019 - Sep 2019

  • Maintain and update customer account information. • Maintain company data records in compliance with rules and regulations. • Respond to customer inquiries pertaining to product/service operation. • Notify appropriate departments of product and service failure complaints. • Address customer queries in coordination with other appropriate departments. • Maintained and updated customer database files to ensure full accuracy of stored information. • Researched and resolved problems and customer questions regarding payment history. • Documented all work activity in appropriate databases. Show less