Patricia Moloney
Shift Supervisor at Gelatissimo- Claim this Profile
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Bio
Credentials
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Certificate II Hospitality
MEGT (Australia) LtdJan, 2015- Nov, 2024 -
Certificate III
MEGT (Australia) LtdJan, 2015- Nov, 2024 -
Responsible service of alcohol
Queensland Hotels AssociationJan, 2015- Nov, 2024
Experience
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Gelatissimo
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Australia
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Food and Beverage Services
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1 - 100 Employee
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Shift Supervisor
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Jun 2016 - Present
Job duties included: • Supervised and trained staff members • Made fresh quality gelato daily • Well known knowledge of machines • Weekly banking • Weekly stock take, placing stock orders and unpacking deliveries • Fortnightly rosters • Barista • General cleaning • Store organising • Yearly shopping Centre fire warden training sessions • Exceptional customer service • Answering phone calls, responding to emails and updating social media sites daily I started working at Gelatissimo June 2016 as a Shift Supervisor it was a brand-new store and I helped set it out and train all the staff for opening day. I was promoted to Manager for a year until we changed ownership and I went back to Shift Supervisor.
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DONUT KING AUSTRALIA PTY LTD
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Australia
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Accounting
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1 - 100 Employee
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Shift Supervisor
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May 2013 - Jun 2016
• Use of Till and Eftpos • Supervised and trained junior staff members • Served quality food and beverages • General cleaning • Well known knowledge of machines • Weekly banking • Weekly stock take, Placing stock orders and unpacking deliveries • Exceptional customer service • Weekly rosters • Up selling and KPI’s • Barista • Yearly shopping Centre fire warden training sessions I started working at Donut King Orion at fourteen years old in a junior team member role part-time for two years. After two years I was promoted to a shift supervisor role and took on the responsibility of supervising all staff members and training new staff members.
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Education
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Springfield Central High School