Experience

Institute of Business Advisors Southern Africa (IBASA)

• South Africa
• Non-profit Organization Management
• 1 - 100 Employee

• Business Advisor

  • Mar 2022 - Present

  Business Advising Skills Programme Modules: • Develop a business plan for small business. • Analyse compliance to legal requirements and recommend corrective actions. • Apply business financial practices. • Develop own ability to provide a business advisory service for SMMEs. • Establish and appraise the SMMEs current situations and potential. Business Advising Skills Programme Modules: • Develop a business plan for small business. • Analyse compliance to legal requirements and recommend corrective actions. • Apply business financial practices. • Develop own ability to provide a business advisory service for SMMEs. • Establish and appraise the SMMEs current situations and potential.



FINWELL LEGAL SERVICES

• South Africa
• Legal Services
• 1 - 100 Employee

• Broker

  • 2019 - 2021

  • Marketing and selling all company products and services. • Generating new business leads from Credit providers and Various Brokerages etc. • Improving customer service experience. • Creating engaged customers and facilitating organic growth. • Taking ownership of customers issues and following problems through to resolution. • Keeping accurate records and document customer service actions and discussions. • Marketing and selling all company products and services. • Generating new business leads from Credit providers and Various Brokerages etc. • Improving customer service experience. • Creating engaged customers and facilitating organic growth. • Taking ownership of customers issues and following problems through to resolution. • Keeping accurate records and document customer service actions and discussions.



Self-employed

• Real Estate
• 1 - 100 Employee

• Self Employed

  • 2018 - 2019

  • Selling and marketing Sunbirds products (Perfumes, Cosmetics, Bags) and Tupper Ware. • Selling and marketing Sunbirds products (Perfumes, Cosmetics, Bags) and Tupper Ware.



Bridge Loans

• Real Estate

• Branch Sales Manager

  • 2011 - 2017

  • Selecting and appointing Consultants. • Managing, training, coaching and mentoring staff members. • Managing the performance of staff members, conducting performance evaluations. • Responsible for basic HR functions, including leave and absence management. • Coordinating and monitoring the training and development of Consultants. • Overseeing the implementation of supporting services policies. (HR, Finance, IT). • Ensuring the overall safety and health of workers. • Ensuring that all branch objectives and targets are effectively achieved. • Managing work methods, procedure, policies and reporting. • Managing all customer service functions and addressing customer queries. • Overseeing overall expenses of the branch, this includes budget preparation of control. Show less



Blue Financial Services

• Financial Services
• 100 - 200 Employee

• Branch Manager

  • 2005 - 2011

  • Directing all operational aspects including sales operations and customer service. • Overseeing human resources and administration. • Developing objectives and business plans within the Branch. • Communicating the company’s strategy and policies to staff. • Controlling all lending to ensure that it meets the company’s credit policy. • Delivering products that meet customer requirements to maximize sale turnover. • Assessing operational risk inherent in the business. • Proper housekeeping and administration of applications and reporting. • Developing and implementing all necessary systems and procedures. • Translating the company vision, strategy, and values into daily work functions. • Meeting targets, goals and metrics. • Managing the budget and allocating funds appropriately. • Training, coaching, developing and motivating staff members. • Identifying areas of improvement and proposing corrective actions. • Addressing customer and employee satisfaction issues promptly. • Ensuring adherence to high ethical standards. • Networking to improve the presence and reputation of the branch and company. Show less



Carletonville Financial Services

• Branch Manager

  • 2003 - 2005

  • Directing all operational aspects including sales operation and customer service. • Formulating the branch marketing plan and providing new ideas in a regular basis. • Networking and identifying new ventures opportunities. • Increasing sales through ensuring high levels of customer services and support. • Ensuring that all reporting requirements are completed in time. • Managing expenditure and implementing cost saving measures. • Managing and growing existing client base. • Checking and processing of all financial transactions and documentation. • Managing the branch variable cost within the set budgets. • Contacting potentially profitable customers identified through our system. Show less


Mothusi Debt Admin
• Administrative Clerk

  • 2002 - 2003