Patricia Lo
HR & Operations Executive at LIGHT UP 7- Claim this Profile
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English Native or bilingual proficiency
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Malay Elementary proficiency
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Chinese Elementary proficiency
Topline Score
Bio
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Experience
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LIGHT UP 7
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Malaysia
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Advertising Services
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1 - 100 Employee
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HR & Operations Executive
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Jan 2022 - Present
•Assist in managing recruitment, onboarding & offboarding processes •Assists in establishing and maintains contact with external recruitment sources (Universities, Hiring websites etc). •Support the employee review process •Responsible for preparing periodic HR and ad hoc reports to the Management team •Maintain staff records, update employee database and proper filling for employment documents. •Participate in HR projects and implementation •Provide support on the other areas of human resources when required and to assist in ad-hoc projects where necessary • Assist in the Procurement and governmental/non-governmental registration processes •Develop and implement company related events (Company Trips, Celebrations, Team dinners/outings etc.) Operations Duties: •Monitor and manage company social media (Instagram, Facebook, Twitter, Tiktok) •Brainstorm & oversee social media content •Ensure workplace hygiene and organization •Greeting clients and showing them to the meeting rooms •Assist in any Administrative Tasks •Assist in Vendor Sourcing •Assist in Event Management (Vendor Management, Registration, Printing, Buying Props, Catering, Ushering, etc.) Show less
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Store Manager
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Mar 2021 - Dec 2021
- Compilation and filing of company related documentation - Managing staff documentation, scheduling, attendance, AL or sick leave - Job posting, shortlisting and interviewing work candidates - Training and monitoring new staff progress - Liaising with company headquarters to solve customer or system related problems - Friendly customer service under stressful conditions - Handling POS systems (Octopus, Credit Card Systems, E-Wallet) - Setting Up & Managing Food Delivery Apps (Foodpanda/Grab) - Solving disputes amongst staff - Managing stock delivery and ensuring product quality Show less
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Aspire Health & Psychology
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Australia
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Mental Health Care
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1 - 100 Employee
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Receptionist and Admin Intern
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May 2018 - Sep 2018
Usage of Healthkits, Highrise programs EFTPOS and HICAPS machines Rebooking new appointments by phone call Proficient in handling clients’ enquiries Administrative duties: Data entry, scanning, faxing, filing information Maintaining confidentiality: high volume and sensitive information Greeting clients and directing them to perspective psychologists Usage of Healthkits, Highrise programs EFTPOS and HICAPS machines Rebooking new appointments by phone call Proficient in handling clients’ enquiries Administrative duties: Data entry, scanning, faxing, filing information Maintaining confidentiality: high volume and sensitive information Greeting clients and directing them to perspective psychologists
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Education
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Deakin University
Graduate Diploma of Psychological Science -
Victoria University
Bachelor of Psychology -
Disted-Stamford College (DISTED)
South Australian Certificate of Education (SACE)