Experience

Quality Life Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Business Office Manager / Personal Care Aide / Med tech

  • Sep 2021 - Present

  Prepare and submit reports on a timely basis to the governing body as required and as directed Organize, direct and supervise business office functions Maintain an accurate resident census Verify and maintain accurate resident payer and payer set-ups Verify residents accounts, verify charges and send accurate statements in a timely manner Deposit and key payments per company policy Accurately manage RFMS account and communications with QLS File inquiries, reconsideration and appeals, to the appropriate agency or individual(s) for rejected claims Follow up on all account collection procedures Collect delinquent accounts Handle Cash posting and review Medicaid applications. Assist with admissions process with SNF, PC, and AL. Personal care aide and Med tech Show less



The Grove at Greenville

• Business Office Manager

  • Mar 2020 - Sep 2021

  Prepare and submit reports on a timely basis. Direct, organize, and supervise business office functions. Maintain an accurate resident census Accurate manage RFMS accounts and communications. Collections, deposits, key payments,and follow up on all collection procedures. Fuel reconsiderations and appeals to appropriate board. Medicaid process. Assist in admissions . Prepare and submit reports on a timely basis. Direct, organize, and supervise business office functions. Maintain an accurate resident census Accurate manage RFMS accounts and communications. Collections, deposits, key payments,and follow up on all collection procedures. Fuel reconsiderations and appeals to appropriate board. Medicaid process. Assist in admissions .



PAOLETTA COUNSELING SERVICES, INC.

• United States
• Mental Health Care
• 1 - 100 Employee

• Billing Specialist

  • Aug 2019 - Mar 2020

  Billing and Reimbursement Specialist, prepare and review claims to ensure billing accuracy. Mental health billing, therapist credentialing , processing client insurance, invoicing client, and other entities. Maintain regulations and ensure direct services are provided. Billing and Reimbursement Specialist, prepare and review claims to ensure billing accuracy. Mental health billing, therapist credentialing , processing client insurance, invoicing client, and other entities. Maintain regulations and ensure direct services are provided.



Hickory Farms, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Manager

  • Oct 2005 - Jan 2020

  • staffing of six locations and employee management • Supervisor training, organize and direct worker training program • Mall management, inventory control, customer service, payroll, deliveries, labor ready, merchandising, bank procedures, ordering, budgeting, shrinkage • Promote efficiency operations, monitor budget, and ensure efficient operations • Corporate sales, advertising, and Point of Sale system • Seasonal employment • staffing of six locations and employee management • Supervisor training, organize and direct worker training program • Mall management, inventory control, customer service, payroll, deliveries, labor ready, merchandising, bank procedures, ordering, budgeting, shrinkage • Promote efficiency operations, monitor budget, and ensure efficient operations • Corporate sales, advertising, and Point of Sale system • Seasonal employment



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2015 - Oct 2019

  • Manage loss prevention to reduce shrinkage, complete all sales, personnel and inventory paperwork • Provide training, leadership and support to store associates in order to ensure all aspects of guest services are being provided • Assist with achieving store sales plan and profit and loss and cash handling procedures • Supervise and monitor daily performance and assigned duties of Sales Associates • Manage loss prevention to reduce shrinkage, complete all sales, personnel and inventory paperwork • Provide training, leadership and support to store associates in order to ensure all aspects of guest services are being provided • Assist with achieving store sales plan and profit and loss and cash handling procedures • Supervise and monitor daily performance and assigned duties of Sales Associates



Cash Land

• United States
• Financial Services
• 1 - 100 Employee

• Assistant Manager

  • Dec 2018 - Aug 2019

  Assist with responsibilities of hiring and training sales associates, monitoring inventory, and ordering merchandise based on demand. Research competitive products and analyze consumer behavior to ensure our stores meet and exceed client expectations.Sales driven based employment along with working as a team based goals.Maximize Financial Goals and make adjustments as necessary.Perform sales and loan transactions while developing Pawnbroker skills.Handle all cash and negotiable items in accordance with established policies, procedures and practices. Certified gemologist appraiser. Show less

• Pawnbroker Assistant Manager

  • Nov 2018 - Aug 2019

  Pawnshop brocket and manager. Assisted with pricing, authentication of gems and products, money management.



PNC Bank

• United States
• Financial Services

• Branch Sales and Service Representative

  • Apr 2017 - Apr 2018

  • Drive proactive sales conversations through internal and outbound interactions with a defined sales process • Outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty • Leveraging ecosystem partnerships to acquire expand and retain relationships • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits • Demonstrates a heightened scrutiny to identify and avoid loss • Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner • Nationwide Mortgage Licensing System number, vault keeper, and branch key holder. • Regional Float Show less



Community Action Partnership

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Board Member

  • 2011 - 2017

  Secretary Secretary



UPMC Horizon

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Health Unit Coordinator

  • Aug 2013 - Nov 2015

  • Assist the physician and staff in caring for patients • Schedule tests, order labs, obtain medications, assist with giving blood transfusions, and with direct patient care. • Obtain prior authorizations for medications, treatments and tests • Ordering of supplies, forms, EMR, EPIC, and chart preparation • Assist the physician and staff in caring for patients • Schedule tests, order labs, obtain medications, assist with giving blood transfusions, and with direct patient care. • Obtain prior authorizations for medications, treatments and tests • Ordering of supplies, forms, EMR, EPIC, and chart preparation



primary health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• front office assistant /Medical Office Assistant II

  • Oct 2009 - Aug 2013

  Daily clerical activities and maintaining smooth patient flow, enforcing reimbursement procedures, scheduling, billing, documentation, EMR, injections, vitals, and all direct patient care. I was in charge of all ordering and JACHO procedures for the office. Daily clerical activities and maintaining smooth patient flow, enforcing reimbursement procedures, scheduling, billing, documentation, EMR, injections, vitals, and all direct patient care. I was in charge of all ordering and JACHO procedures for the office.