Experience

Uganda Airlines

• Uganda
• Airlines and Aviation
• 100 - 200 Employee

• Cabin Crew

  • Dec 2020 - Present



dfcu Bank

• Uganda
• Banking
• 500 - 600 Employee

• Customer Service Advisor

  • Jun 2017 - Sep 2019

  At the Call Centre Receive telephone calls Respond to email Monitor ATM status Respond to social media queries Send out SMS alerts to clients At the reception Greet and escort guests, Receive Parcels on behalf on staff Maintain a tidy and organized front desk Record all guests Take staff's messages At the Call Centre Receive telephone calls Respond to email Monitor ATM status Respond to social media queries Send out SMS alerts to clients At the reception Greet and escort guests, Receive Parcels on behalf on staff Maintain a tidy and organized front desk Record all guests Take staff's messages



Fairway Boutique Hotel

• Uganda
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Aug 2015 - Jun 2017

  Respond to emails and telephone calls.Manage accommodation and conference bookingsBook airport pick-ups and dropsWork with the accounts departments in terms of how the clients would like to payReceive LPOs and cash depositsGenerate pro-forma invoices for guests

• Receptionist

  • Feb 2015 - Jul 2015

  Assist guests check inReceive paymentsAssist with check outHandle complaints



The Worldwide Education Group

• Kampala, Uganda

• Receptionist

  • Jun 2013 - Dec 2014

  Maintained a tidy reception, greeted and escorted guests, recorded all guests, responded to email, assisted in the organization of the annual Education Fair Maintained a tidy reception, greeted and escorted guests, recorded all guests, responded to email, assisted in the organization of the annual Education Fair



Cafe Javas

• Kampala

• Waitress

  • Jun 2012 - May 2013

  Welcomed, guests, received orders, handled complaints and received payments Welcomed, guests, received orders, handled complaints and received payments