Experience

Westco communications

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Community Health Champions Programme Lead

  • Jan 2022 - Present

  - Oversee a targeted, intensive, recruitment campaign - Recruit champions, particularly those in hard-to-reach groups or in those areas with low vaccination take up - Work closely with champions to try and understand local hesitance and drive take up of the vaccine - Liaise with local groups and organisations to identify representatives from hard-to-reach groups - Provide a daily contact with the Champions to ensure that information is provided swiftly and accurately - Ensure that information is provided in a language and style that can be understood by communities - Create a legacy of 'Community Health Champions' that can support the wider efforts of the Council to improve community wellbeing



Southwark Public Health

• Volunteer Community Health Ambassador for the London Borough of Southwark

  • Sep 2020 - Present

  I have been volunteering with Southwark Public Health as a Community Health Ambassador supporting my local communities during these challenging times since taking voluntary redundancy from Greenwich Clinical Commissioning Group (CCG) in August 2020. My role involves the following: • Sharing messages and updates about the COVID 19 virus to local residents on various social media platforms. • Organising and participating in online discussions and training around general health and wellbeing and the guidelines around the COVID-19 restrictions. • Working with Southwark Public health team to respond to concerns from the public: I also provide advice on suitable messaging and formats to promote resident inclusion and reduce disadvantage. • Assisting to increase the take up of COVID vaccination by gathering intelligence from local communities and feeding this back to the public health team to inform local Public Health strategies. • Assisting the Public Health team in developing the post-covid recovery plan. • Working with South-East London CCG & Public Health in creating urgent actions to tackle the looming mental health crisis caused by the Covid-19 pandemic: I am playing a lead role in one of the workstreams namely - Social Isolation.



NHS Greenwich Clinical Commissioning Group

• Senior Stakeholders Engagement Associate

  • Sep 2008 - Aug 2020

  • Planed and provided analytical feedback on a range of engagement activities enable CCG to evidence how its commissioning decisions are shaped by patient and public views and experience. • Provided assurance regarding NHS CCG’s compliance with its legal obligations for engagement, Public consultation and equalities. • Identified and managed resources including commissioning contracts, raising requisitions, liaising with external suppliers/contractors, oversight and monitoring of engagement expenditure. • Collected and collated feedback data to provide accurate and timely information to assist Greenwich CCG and service leads improve and design ‘patient friendly’ NHS services. • Presented information and issues in user friendly formats in order to communicate complex issues to a wide range of internal and external stakeholders (including patients). • Provided advice and on-going briefing to senior managers on the principles of patient and public engagement / consultation. • Overall responsibility for organising events such as training, management staff briefing, patient and public consultations, outreach to patient and the public and staff social events. • Analysed patient feedback to make suggestions / recommendations for service improvements. • Developed and maintained effective information systems to support the team and senior management reporting. • Worked collaboratively with local authority colleagues, community leaders, faith groups and voluntary designing a programme of engagement activity to inform NHS commissioning decisions for local population. • Prepared highlight reports from all engagement events and public consultations and ensured publication on the organisation’s website. • Produced and reviewed a range of engagement templates to facilitate good practice and embed community engagement within NHS organisation.


Lloyds TSB
• Technical Manager

  • 1995 - 2000