Patricia Joy

Technology Support at Tyngsborough Public Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Tewksbury, Massachusetts, United States, US

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Experience

    • Primary and Secondary Education
    • 100 - 200 Employee
    • Technology Support
      • Sep 2007 - Present

      •Provide technology and media support to staff and students. •Inventory all technology equipment used in both buildings documented with a detailed spreadsheet. •Update software and assist staff using classroom, lab and mobile lab workstations. •Maintain and troubleshoot all hardware and networking devices on a daily basis. •Provide extensive support for SPED teachers and para professionals with software support and on-line use of E-sped. •Assist the Director of Technology, providing documentation where none existed to support the technology in the schools and recommending future purchases for the school. •Provide training for staff, OS X introduction, on-line teacher resources, e-mail, PowerSchool and one to one assistance when needed. •Provided preventive maintenance for workstations at three labs at TES . •Developed and implemented a standard workstation image for the Early Childhood student use workstations. •Created a mobile lab cart with wireless workstations for the elementary school and introduced it’s use in the classroom. •Created an interactive learning environment with e-Instruction for a fifth grade classroom teacher. •Maintained support with software for students use in the computer lab and classroom laptops. Show less

    • Complex Computer Coordinator
      • Aug 1986 - Oct 1995

      •Technology Coordinator for Seoul ES, HS, and Osan Schools in Seoul, South Korea. Taught 2nd and 3rd Grade also Compensatory Math. •Participated in the DARPA (Defense Advanced Research Projects Agency), DSI (Defense Simulation Internet) Project, using the internet for educational projects with students around the world 1993. •Students participated in flight simulation and airplane design, video conferencing, music composition and scientific hypothesis based on formulation data. •Training teachers and support staff with Apple GS, Macintosh and PC hardware. •Introduction and support to various software products, administrative, student educational and teacher utility programs. •Provide support for 9 LANs; 3 Administrative Novell Networks, 3 Library Novell Networks, 3 Appleshare Networks and the Defense Simulation Internet Network (DSI) at the High School. The DSI Lab LAN uses TCP/IP with a router connection via WAN to the Worldwide InterNet. •Assist with new server implementation, repeaters, additional workstations, e-mail gateways, configure hardware, CD-ROM, PC Viewer, modems, bar code readers, scanners, zapshot cameras, and external/internal hard drives. Show less

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