Patricia Grullón
Senior UX Consultant at AccruePartners- Claim this Profile
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Spanish Native or bilingual proficiency
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Bio
Wendy Thulen
I recommend Patricia for any role that requires empathetic awareness and design expertise. She was my instructor at The Art Institute of Fort Lauderdale in the Industrial Design department. As a young designer with no experience, Patricia provided an approach to exploration with openness and motivation for originality. She is truly capable of putting herself in the shoes of others to achieve her goals, whether in design or psychotherapy. Patricia wears many hats as an individual and her background as a designer and psychotherapist is perfectly suited to her role in experience design. Personally, it is Patricia's fire for life and the love of her craft that has made her my mentor for fifteen years. She is intuitive and she is always willing to share invaluable feedback at every turn.
Amy Zoucha
I had the pleasure of collaborating with Patricia for over 3 years on a variety of marketing initiatives. I was on the data analysis team and she led a small team that would bring our data to life. Patricia is extremely dedicated to her work, pays close attention to detail, is a true teammate, and is always able to meet tight deadlines. While we worked on opposite sides of the U.S. with a 3-hour time difference, her excellent communication and hard work made everything seamless. She is very proactive about coming up with new, creative ideas, which my team always appreciated! Patricia is someone I truly enjoyed working with and getting to know as a person, which is not always easy to come by. I would jump at the chance to work with Patricia again!
Wendy Thulen
I recommend Patricia for any role that requires empathetic awareness and design expertise. She was my instructor at The Art Institute of Fort Lauderdale in the Industrial Design department. As a young designer with no experience, Patricia provided an approach to exploration with openness and motivation for originality. She is truly capable of putting herself in the shoes of others to achieve her goals, whether in design or psychotherapy. Patricia wears many hats as an individual and her background as a designer and psychotherapist is perfectly suited to her role in experience design. Personally, it is Patricia's fire for life and the love of her craft that has made her my mentor for fifteen years. She is intuitive and she is always willing to share invaluable feedback at every turn.
Amy Zoucha
I had the pleasure of collaborating with Patricia for over 3 years on a variety of marketing initiatives. I was on the data analysis team and she led a small team that would bring our data to life. Patricia is extremely dedicated to her work, pays close attention to detail, is a true teammate, and is always able to meet tight deadlines. While we worked on opposite sides of the U.S. with a 3-hour time difference, her excellent communication and hard work made everything seamless. She is very proactive about coming up with new, creative ideas, which my team always appreciated! Patricia is someone I truly enjoyed working with and getting to know as a person, which is not always easy to come by. I would jump at the chance to work with Patricia again!
Wendy Thulen
I recommend Patricia for any role that requires empathetic awareness and design expertise. She was my instructor at The Art Institute of Fort Lauderdale in the Industrial Design department. As a young designer with no experience, Patricia provided an approach to exploration with openness and motivation for originality. She is truly capable of putting herself in the shoes of others to achieve her goals, whether in design or psychotherapy. Patricia wears many hats as an individual and her background as a designer and psychotherapist is perfectly suited to her role in experience design. Personally, it is Patricia's fire for life and the love of her craft that has made her my mentor for fifteen years. She is intuitive and she is always willing to share invaluable feedback at every turn.
Amy Zoucha
I had the pleasure of collaborating with Patricia for over 3 years on a variety of marketing initiatives. I was on the data analysis team and she led a small team that would bring our data to life. Patricia is extremely dedicated to her work, pays close attention to detail, is a true teammate, and is always able to meet tight deadlines. While we worked on opposite sides of the U.S. with a 3-hour time difference, her excellent communication and hard work made everything seamless. She is very proactive about coming up with new, creative ideas, which my team always appreciated! Patricia is someone I truly enjoyed working with and getting to know as a person, which is not always easy to come by. I would jump at the chance to work with Patricia again!
Wendy Thulen
I recommend Patricia for any role that requires empathetic awareness and design expertise. She was my instructor at The Art Institute of Fort Lauderdale in the Industrial Design department. As a young designer with no experience, Patricia provided an approach to exploration with openness and motivation for originality. She is truly capable of putting herself in the shoes of others to achieve her goals, whether in design or psychotherapy. Patricia wears many hats as an individual and her background as a designer and psychotherapist is perfectly suited to her role in experience design. Personally, it is Patricia's fire for life and the love of her craft that has made her my mentor for fifteen years. She is intuitive and she is always willing to share invaluable feedback at every turn.
Amy Zoucha
I had the pleasure of collaborating with Patricia for over 3 years on a variety of marketing initiatives. I was on the data analysis team and she led a small team that would bring our data to life. Patricia is extremely dedicated to her work, pays close attention to detail, is a true teammate, and is always able to meet tight deadlines. While we worked on opposite sides of the U.S. with a 3-hour time difference, her excellent communication and hard work made everything seamless. She is very proactive about coming up with new, creative ideas, which my team always appreciated! Patricia is someone I truly enjoyed working with and getting to know as a person, which is not always easy to come by. I would jump at the chance to work with Patricia again!
Experience
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AccruePartners
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Senior UX Consultant
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Sep 2022 - Present
• Leads end-to-end design efforts for large-scale digital experiences for B2B financial products. Currently the focus is on site-wide Foundational and Product specific journeys to deliver best in class digital experiences. • Collaborate daily with Executive level leadership to contribute expertise that drives user-focused success metrics. • Audits B2B platform and conduct in-depth research and discovery activities (e.g.: heuristic evaluations, competitive analysis, usability studies, working sessions) to build empathy and understand user goals, motivations and behaviors. • Provides ongoing mentoring to newly hired UX Designers and also the team to coach, and cultivate user centric design skills and practices. Show less
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Seminole Tribe of Florida
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Government Administration
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700 & Above Employee
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Mental Wellness Counselor
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Jul 2021 - Sep 2022
• Provided culturally-appropriate, community based Mental Health education, SEL (Social Emotional Learning_) to all school/age children, youth, school staff and families using EBP (Evidence-Based Practices) with a Systemic approach. • Organized SEL to reflect the world mental health calendar, monthly topics and provided digital newsletter for school and parents. • Created school year lessons and activities to ensure an experience that is in sync by outside influence and media. • Provided culturally-appropriate, community based Mental Health education, SEL (Social Emotional Learning_) to all school/age children, youth, school staff and families using EBP (Evidence-Based Practices) with a Systemic approach. • Organized SEL to reflect the world mental health calendar, monthly topics and provided digital newsletter for school and parents. • Created school year lessons and activities to ensure an experience that is in sync by outside influence and media.
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Henderson Behavioral Health
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United States
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Mental Health Care
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200 - 300 Employee
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Family Education Program Clinician
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Sep 2020 - Jun 2021
• Provided Individual and Family education for monitoring and managing psychotic episodes. • Collaborated with all staff: psychiatrists, nurses, and case managers to ensure medication compliance and reduce relapse. • Provided Individual and Family education for monitoring and managing psychotic episodes. • Collaborated with all staff: psychiatrists, nurses, and case managers to ensure medication compliance and reduce relapse.
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Franklin Templeton
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United States
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Financial Services
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700 & Above Employee
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Creative Lead - UX/UI Designer
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Apr 2013 - Jun 2020
• Managed a lean graphics team located in Poland to allocate work and meet deliverables taking advantage of time zone differences. • Completed B2B and B2C discovery, design and deployment of the EDS (Experience Design System) collaborating with an international team across 4 time zones. • Ongoing refinement and implementation of the EDS decreased bounce rates from 9.35% to 6%. Growth of customers registration grew from 91% drop-off rate to under 50%. • Provide leadership on assigned projects, ensuring appropriate and regular communications with all project stakeholders, decreasing time-to-market of projects by monitoring, analyzing, and recommending opportunities to streamline processes, cut costs, and improve efficiencies. • Offer expert advice supporting the creation and enhancement of impactful visual representations of content that meet business objectives, comply with global branding standards, and provide the most effective design solutions. • Fluidly transition concepts and visual representations between print and on-screen collateral, media types, and production platforms—strategically supporting brand messaging and positioning. • Maintain and share knowledge of current design technology and trends with management and staff. Show less
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Patricia Grullon
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South Florida
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Design Consultant and Brand Developer
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Jan 2003 - Apr 2013
• New Product Launch, Product Strategy and Product Insight for digital and tangible products. • Developing experiences with emphasis in Product Brand Development and Implementation. • Project Management—time-line, planning and goal setting • Hands-on manufacturing supervision and file management considering cost containing. • Coaching, Training and Team Building • New Product Launch, Product Strategy and Product Insight for digital and tangible products. • Developing experiences with emphasis in Product Brand Development and Implementation. • Project Management—time-line, planning and goal setting • Hands-on manufacturing supervision and file management considering cost containing. • Coaching, Training and Team Building
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The Art Institutes
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United States
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Higher Education
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700 & Above Employee
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Faculty
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Jan 2004 - Sep 2012
• Taught 8 university level courses over 8 years while running my own boutique design studio. • Introduced 5 new classes in the curriculum for Industrial Design, User-Centered Design, Business of design and Human Factors. • Researched and assessed needs and trends in the curriculum to suggest changes based on industry trends and new technologies. • Participated in the Faculty Development Committee and conducted workshops for faculty. • Taught 8 university level courses over 8 years while running my own boutique design studio. • Introduced 5 new classes in the curriculum for Industrial Design, User-Centered Design, Business of design and Human Factors. • Researched and assessed needs and trends in the curriculum to suggest changes based on industry trends and new technologies. • Participated in the Faculty Development Committee and conducted workshops for faculty.
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Chrysalis Health
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United States
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Mental Health Care
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300 - 400 Employee
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Outpatient Therapist
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Dec 2010 - Feb 2011
• Outpatient Therapist for children, adolescents, families and adults. • Responsible for visiting families at home or school, completing bio-psychosocial evaluations, treatment plans, insurance forms and other responsibilities. There was a large range of severity of conditions. Clients varied in ethnic origin, race, economic resources, sexual orientation, and family structure. • Outpatient Therapist for children, adolescents, families and adults. • Responsible for visiting families at home or school, completing bio-psychosocial evaluations, treatment plans, insurance forms and other responsibilities. There was a large range of severity of conditions. Clients varied in ethnic origin, race, economic resources, sexual orientation, and family structure.
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Broward Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Psychotherapy Intern
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Mar 2009 - Dec 2009
• Individual, family, couple and group counseling at the Behavioral Health Unit. Experience on a variety of presenting problems with diverse populations. The behavioral unit specializes in crisis and stabilization and is a lock-down facility. Assisted the therapist with paperwork required for diagnosis, psychosocial and reviews. • Used Play and art therapy to assist the occupational therapist. • Individual, family, couple and group counseling at the Behavioral Health Unit. Experience on a variety of presenting problems with diverse populations. The behavioral unit specializes in crisis and stabilization and is a lock-down facility. Assisted the therapist with paperwork required for diagnosis, psychosocial and reviews. • Used Play and art therapy to assist the occupational therapist.
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Education
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1998 - 2000
San Francisco State University
MA, Industrial Arts -
2007 - 2010
Nova Southeastern University
MS, Psychotherapy
Community
