Care Coordinator, Intake & Access

• Dec 2020 - Present

• Intake of clients with referrals from hospital and community sources;• Direct work with clients and their families to assess care needs, determine eligibility forservices, and develop client-centred care plans;• Coordination within the organization for client care and advocacy;• Coordination with community partners (i.e. hospitals, primary care practitioners, serviceprovider organizations, community agencies) to assist with discharge planning, systemnavigation, and/or care planning to support clients to live safely at home;• Client linking to resources/services within the organization and in the community.

Alternate Care Provider

• Apr 2021 - May 2021

• Volunteer deployment from HCCSS TC to Sunnybrook during Wave 3 of the COVID-19 pandemic;• Direct work with unit patients and staff to assist with patient care, such as companionship, observation, transfers, repositioning, boosting, hygiene care, feeding, connecting with family/loved ones, and taking vital signs. • Volunteer deployment from HCCSS TC to Sunnybrook during Wave 3 of the COVID-19 pandemic;• Direct work with unit patients and staff to assist with patient care, such as companionship, observation, transfers, repositioning, boosting, hygiene care, feeding, connecting with family/loved ones, and taking vital signs.

Case Manager

• May 2018 - Dec 2020

• Direct work with clients with serious and persistent mental illness and complex healthneeds, helping them stabilize and live safely in the community;• Case management and supportive counselling as part of an interdisciplinary teamproviding intensive support to clients in a DBT-informed framework;• Crisis intervention and urgent response through the Coaching Line;• Assessment of clients’ needs and goals through a biopsychosocial lens;• Care coordination with community partners, such as ODSP, OPGT, communityagencies, housing managers/staff, primary care practitioners, and hospitals;• Bachelor of Social Work practicum student education.

Master of Social Work Practicum Student

• Sep 2017 - Apr 2018

• Trauma-informed care and collaboration with youth to develop and implement goal-oriented care plans;• Assessment and intervention through a biopsychosocial lens;• Case management and linking to resources/services. • Trauma-informed care and collaboration with youth to develop and implement goal-oriented care plans;• Assessment and intervention through a biopsychosocial lens;• Case management and linking to resources/services.

Bachelor of Social Work Placement Student

• Jan 2017 - Jun 2017

• Direct work with adult and youth clients who live with compromised mental health and/or mental illness• One-on-one short-term, solution-focused counseling services to clients • Support with group facilitation (National Alliance on Mental Illness Family to Family)• Planning and execution of Mental Health Week community outreach initiatives • Direct work with adult and youth clients who live with compromised mental health and/or mental illness• One-on-one short-term, solution-focused counseling services to clients • Support with group facilitation (National Alliance on Mental Illness Family to Family)• Planning and execution of Mental Health Week community outreach initiatives

Peer Tutor

• Jan 2017 - Apr 2017

Recruitment and Support Services Assistant

• Jan 2016 - Sep 2016

• Research and development of educational support materials for students• Facilitation of educational workshops for students• Assistance with general recruitment and outreach activities • Management of social media accounts for Algoma University at Timmins

Note Taker

• Sep 2015 - Apr 2016

• Note-taking for peers who required academic accommodations

Strategy Supervisor

• Jan 2015 - Jul 2015

Account: Procter & Gamble (Feminine Care and Oral Care categories)

Strategy Planner

• Nov 2013 - Jan 2015

Account: Procter & Gamble (Feminine Care, Oral Care, and Personal Health Care categories)

Media Executive

• Jul 2013 - Nov 2013

Accounts: Diageo Canada (Baileys, Captain Morgan, Grand Marnier, Guinness, Sterling Wines, Smirnoff RTD), Salvation Army

Assistant Media Executive

• May 2011 - Jun 2013

Accounts: Diageo Canada (Baileys, Captain Morgan, Crown Royal, Johnnie Walker, Grand Marnier, Smirnoff Premium Mixed Malts, Bushmills, Singleton, Bulleit, Seagrams, Don Julio, Jose Cuervo), Salvation Army

Marketing Administrator

• Jan 2010 - Apr 2011

Marketing/Show Support (2010), Marketing Administrator (2011) Marketing/Show Support (2010), Marketing Administrator (2011)