Experience

Scranton Financial Group

• United States
• Financial Services
• 1 - 100 Employee

• Social Network Marketing

  • Jul 2012 - Present



Legal Shield, Inc.

• Independent Associate

  • Apr 2012 - Present



Audit Co

• Human Resource Payroll Consultant

  • Aug 1997 - Dec 2008

  ·Delivered superior and consistent customer service to Aetna employees and Retirees by consulting with and analyzing payroll issues. ·Executed daily balancing of Human Resource Audit Systems to identify any inaccuracies. ·Actively participated in continuous improvement efforts, which included building teamwork, cross-training and projects. ·Analyze data to advise and recommend solutions, utilizing the knowledge of theory of the Human Resource population. ·Maintained Access Database of all Compensation Pay for all of the Aetna population. ·Crossed-trained on and successfully assuming, the function of Tax deposits, both Federal and State for Corporate Tax. Show less



Aetna, Inc

• HR Customer Service Consultant

  • Mar 1996 - Aug 1997

  ·Handled customer telephone inquiries and documentation via Siebel Client which enabled our customers to make informed Aetna HR policy and program decisions regarding their payroll and benefits. ·Responsible for timely and accurate processing of payroll, benefit and HR transactions. Analyze and resolve complex payroll issues from employees, managers and Human Resource professionals. ·Strong understanding of meeting the monthly performance business metrics. ·Handled customer telephone inquiries and documentation via Siebel Client which enabled our customers to make informed Aetna HR policy and program decisions regarding their payroll and benefits. ·Responsible for timely and accurate processing of payroll, benefit and HR transactions. Analyze and resolve complex payroll issues from employees, managers and Human Resource professionals. ·Strong understanding of meeting the monthly performance business metrics.



Aetna, Inc

• Senior Tax Reporting Analyst

  • Mar 1982 - Aug 1993

  ·Withholding and depositing of Federal, State and Local income tax for Third Party Sick pay (Disability benefits). ·Year-end production of W-2 Wage and Tax statements for Disability recipients. ·Handled all telephone inquiries with respect to withholding and calculations of Disability benefits. ·Withholding and depositing of Federal, State and Local income tax for Third Party Sick pay (Disability benefits). ·Year-end production of W-2 Wage and Tax statements for Disability recipients. ·Handled all telephone inquiries with respect to withholding and calculations of Disability benefits.