Experience

HUB Business Center

• Real Estate
• 1 - 100 Employee

• Secretary / Administrative Assistant / Customer Service

  • Nov 2019 - Present

  DUTIES AND RESPONSIBILITIES• Handling administrative requests and public relation inquiries.• Handling financial bank transactions, receiving payments of all tenants, and ensuring bank process.• Serve as a central point of contact for all outside and inside clients, handling telephone calls and relay messages to appropriate company or individual.• Preparing HUB Business Center legal contract and reviewing submitted legal documents of new tenants.• Preparing LPO’s, invoices and issuing receipts.• Conducting in-depth walking tours all around the offices for the new clients while explaining the benefits and services of HUB Business Center.• Ensuring the satisfaction of all the tenants and visitors.• Scheduling meetings and preparing appropriate agendas for meetings.• Attending meetings and taking a record, minutes of meetings and distributing the same as instructed.• Creating and modifying various documents using Microsoft Excel, Power Point, Publisher, and Word.• Responsible for maintaining all documents as up to date.

• Secretary

  • Nov 2018 - Present



ALORICA TELESERVICES INC.

• Taguig, National Capital Region, Philippines

• Customer Service Representative

  • Feb 2018 - Jul 2018

  DUTIES AND RESPONSIBILITIES • Answering and making calls to clients to address their needs, complaints, or other issues with products and services. • Responding efficiently and accurately to callers, explaining possible solutions and ensuring that client feels supported and valued. • Making sales and recommendations for products or services that may better suit client needs. • Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions. • Maintains call center database by entering information. • Perform clerical activities such as filing, typing, word processing, photocopying, and mailing out material and mail sorting. • Fulfills requests by clarifying requests desired information, completing transactions, and forwarding requests.