Experience

Intact Technology

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Recruiter

  • Mar 2023 - Present



Telos Corporation

• United States
• Computer and Network Security
• 400 - 500 Employee

• Recruiter

  • Feb 2022 - Mar 2023



Solerity

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Recruiting Coordinator

  • Jul 2021 - Feb 2022

  • Provided full candidate life cycle support and served as the key contact for candidates during the recruitment process • Recruited and managed candidate process for multiple Federal Government divisions • Sourced and screened resumes using applicant tracking system (ATS) and job boards that met requisition requirements • Ascertained and processed confidential clearance information • Created job descriptions to post on our company website, University sites and job boards • Managed executives/hiring managers calendars to setup virtual and in-person interviews • Communicated with executives/hiring managers to receive feedback on needs to find top talent in the cleared space • Consulted with hiring managers to negotiate applicant benefits and salary requests for hire • Reviewed compensation and benefit packages with candidates • Managed the offer process and reviewed company contract agreements with new hires • Conducted weekly meetings with sourcing vendors for candidate tracking • Created weekly reports for candidate tracking for meetings with vendors and hiring managers • Participated in trainings to stay up to date with current recruiting methods, employment law and trends Show less



Exostar

• Software Development
• 100 - 200 Employee

• Senior Associate Onboarding Specialist

  • Oct 2017 - Apr 2021

• Senior Associate Onboarding Specialist

  • Oct 2016 - Apr 2021

  • Managed configurations and setup of Public Key Infrastructure (PKI) for clients within the United States and internationally • Served as point of contact for all PKI inquiries within the organization internally and externally • Implemented new processes for better functionality• Coordinated and executed onboarding related activities for clients via email, phone and web-based tools• Worked with database administrators to clearly define and document any defects incurred during implementation process • Completed identity proofing and processes I-9 forms for new hires and external customers for use of database access • Provided a high level of customer service to ensure client satisfaction through onboarding process and has been commended for customer centricity • Completed tasks in an organized manner to ensure critical timelines • Assisted new hires, internal employees and external users in properly setting up accounts and certificates on computer• Coordinated and leads conference calls for Northrop Grumman, NotaryGo, and VerifyEurope to project and inquire statuses of customer accounts• Led monthly team meetings on upcoming projects and tasks• Worked with SMEs to assist in troubleshooting and setting up different applications for buyers and suppliers• Shipped and tracked tokens to clientele used for certificate downloads Show less

• Senior Associate Customer Support Representative

  • Jul 2016 - Oct 2017

  • Provided customer support in a high volume call center environment for numerous government corporations • Received trusted role clearance within 3 months of hire date to perform and complete identity verification appointments for clientele • Handled purchase orders and invoice transactions regarding security certificates and two factor authentication purchases • Presented ideas and financial budget to executive leadership for social committee charity events• Provided assistance in Human Resources department, handling new hire documentation, expense reports, and company surveys • Built and repaired customer-agent relationships by having one of the highest customer satisfaction scores in the call center• Troubleshot and solved complex problems that arise through NetSuite system Show less



Il Fornaio

• United States
• Restaurants
• 200 - 300 Employee

• Special Event Coordinator

  • Mar 2016 - Jul 2016

  • Managed all aspects of banquet events and inquiries such as corporate meetings and major celebrations for guests • Liaison for clients to identify their needs and ensure customer satisfaction • Held manager meetings for weekly events and forecasted sales • Handled contracts and financials for each event • Managed all aspects of banquet events and inquiries such as corporate meetings and major celebrations for guests • Liaison for clients to identify their needs and ensure customer satisfaction • Held manager meetings for weekly events and forecasted sales • Handled contracts and financials for each event



Symantec

• United States
• Software Development
• 700 & Above Employee

• Cyber Security Operations Center (SOC) Tour Coordinator

  • May 2015 - Nov 2015

  ● Coordinated SOC tours for Global 2000 clients ● Toured executive leadership through the SOC and explained Symantec’s security services ● Created the SOC agendas for client tours arranging from analyst presentations to military briefings and was commended for executing precise attention to detail ● Advanced to be executive assistant to the director of MSS Security Engineering within the first 3 months of employment ● Handled expenses for director’s budget ● Created job requisitions for employment, screened resumes, scheduled interviews and booked travel for managers and directors Show less