Experience

Bally's Shreveport Hotel & Casino

• United States
• Hospitality
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2022 - Present

• Cage Shift Supervisor

  • Apr 2022 - Aug 2022



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Licensed Insurance Agent

  • Oct 2020 - Jan 2021

  Handle member needs over the phone surround their auto insurance accounts. Process payments, update policies and policy information. Handle member needs over the phone surround their auto insurance accounts. Process payments, update policies and policy information.



Margaritaville Resort Casino - Bossier City, La.

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Slot Supervisor

  • Jul 2018 - Oct 2020

  Resolve guest issues and complaints on casino floor so that it does not escalate to an upper management issue. Pay out jackpots to guests of slot attendants are busy or have a high denomination jackpot.

• Cocktail Server

  • Apr 2018 - Jul 2018

  Served beverages to casino guests. Worked 90 days and transferred to different a position.



Eldorado Resort Casino - Shreveport, LA

• 1 - 100 Employee

• Cage shift manager

  • Aug 2016 - Apr 2018

  Made schedules for a shift of 12 or more cashiers. Made sure that all banks balanced at the end of shift and there was a smooth transition into the next shift. Resolved any issues guests may have on the casino floor or with a transaction involving the cage. Made schedules for a shift of 12 or more cashiers. Made sure that all banks balanced at the end of shift and there was a smooth transition into the next shift. Resolved any issues guests may have on the casino floor or with a transaction involving the cage.



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Supervisor

  • Nov 2015 - Jul 2016

  My responsibilities included maintaining the products on the shelf and making sure that all issues were resolved when guest had issues. I also prepared and dropped the deposit for the previous sales day. My responsibilities included maintaining the products on the shelf and making sure that all issues were resolved when guest had issues. I also prepared and dropped the deposit for the previous sales day.

• cage shift supervisor

  • May 2014 - Nov 2015

  My responsibilities included monitoring as well as stepping in to help the cashiers when necessary. I also verify the funds of the cash drawers as well as the banks to make sure that the till balanced back to its original amount after the shift was over. My responsibilities included monitoring as well as stepping in to help the cashiers when necessary. I also verify the funds of the cash drawers as well as the banks to make sure that the till balanced back to its original amount after the shift was over.