Patrice Evans CCE, PMP

Technology Solutions Portfolio Manager at Lake County - Enterprise Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Waukegan, Illinois, United States, US
Skills

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Credentials

  • ITIL® 4 Foundation CPD
    AXELOS Global Best Practice
    Jun, 2021
    - Nov, 2024
  • Project Management Professional
    Project Management Institute
    Apr, 2016
    - Nov, 2024
  • Fellow
    Institute for Court Management
    May, 2008
    - Nov, 2024

Experience

  • Lake County
    • United States
    • Government Administration
    • 700 & Above Employee
    • Technology Solutions Portfolio Manager
      • Jul 2019 - Present

      Lead the Technology Solutions Center (TSC) in pursuing the vision, mission, and goals of the Enterprise Technology Department. The mission is to add value to the County's business processes and technology investments by utilizing best practices to find optimal solutions and effectively manage projects and the IT portfolio. The TSC works with all relevant partners, both within the Enterprise Technology Department and in the broader organization to implement and continuously improve consulting and project management processes, standards, and templates and provide expertise on these items to partners in the broader organization.

  • Clerk of the Circuit Court, Lake County, IL
    • Project Leader
      • Dec 2016 - Jul 2019

      Manage the operations of the technology and finance departments. Provide mentoring, coaching and support to team members to achieve departmental goals. Facilitate and conduct business design and redesigns. Conduct assessments of users to determine operational needs and translate that information into functional requirements. Identify automated solutions that support under-performing operation needs. Collaborate in the preparation of the office's annual budget. Manage vendor relationships. Prepare reports and papers of completed research efforts to leadership and external agencies.

  • Nineteenth Judicial Circuit, Lake County, IL
    • Business Process Analyst
      • Feb 2005 - Dec 2016

      Conduct analysis of organizational methods, practices and workflows to identify opportunities for change and presented recommendations to court leadership. Directed the execution of case management efforts including the evaluation of the implementation and effectiveness of new initiatives and projects. Supported, managed, and coached functional team in diverse project activities. Participated in the decision making regarding research priorities. Managed the data collection and reporting of department activities and outcomes relating to strategic plan alignment.

    • Data Coordinator
      • Dec 2001 - Feb 2005

      Compiled and analyzed data on court activity and routinely monitored and reviewed the monthly statistical reports. I would handle all requests for caseload data, information, and system review. Troubleshoot with departmental management to identify technological solutions that were available via the legacy information system. Train and instruct employees on the use of the legacy information system. Create user documentation for departmental employees.

    • Caseflow Coordinator
      • Jan 1989 - Dec 2001

      Assisted judges in the management of their individual caseloads by coordinating activities such as case scheduling and tacking, court reporter and interpreter assignment, and courtroom allocation. I would compile and analyze data on court activity and prepare various reports for judges and administration. Routinely conduct semi-annual audits on pending caseloads. Created and seasonally updated court forms.

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