Patrícia Pedro

Recepcionista at The Editory Collection Hotels
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Contact Information
us****@****om
(386) 825-5501
Location
Alcobaça, Leiria, Portugal, PT

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Experience

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Recepcionista
      • May 2023 - Present

      Recepcionist at Aqualuz Tróia Mar & Rio, The Editory by the Sea and Troia Residence. Recepcionist at Aqualuz Tróia Mar & Rio, The Editory by the Sea and Troia Residence.

      • Jan 2019 - Present

      I manage Local Accommodations properties in Silver Coast. I'm responsible for all the processes in this type of service, from preparing the accommodation to guest follow-up during the stay and check-out. I manage the marketing, social media, reservations, and new customers. This has been an excellent way to get near customers, solve their problems, and positively impact their experience.

      • Mar 2019 - Present

      I work with my parents in their company since I can drive a taxi. I help them daily, transporting children with multiple disabilities to their schools. We strive for a personalized follow-up of each client, always taking care of them, mainly when it refers to going to the hospitals; we help with everything. During this time, I learned with my father about the maintenance of the vehicle, which helped me a lot in my daily life. Also, I learned a lot about dealing with customers and corresponding with their ideals. Show less

    • Portugal
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Intern
      • Sep 2021 - Oct 2022

      This company develops activity in the exploration of passenger road transport. In this internship, Being a part of this company let me learn about every step of making a company. I went through every aspect of it, like customer service, human resources, production, logistics, and management. Also, If necessary, I was taught how to take the lead in each department, and I'm grateful for that knowledge. I had the chance to share this experience with great professionals. Knowledge of the following software: CARD4B, AMI, AS400, NAVISION; Show less

  • DeMadeira - Atelier
    • Santarém, Portugal
    • Manager
      • Aug 2020 - Apr 2021

      DeMadeira - Atelier was a "handmade" product company that closed its doors due to the Covid-19 pandemic. During this period, Even with my short stay, my co-workers helped me and taught me a lot about the area I was entering. It was a different area, yet a great experience growing my skills in managing a new brand in the market and how, to begin with, all the processes directly and indirectly involved. DeMadeira - Atelier was a "handmade" product company that closed its doors due to the Covid-19 pandemic. During this period, Even with my short stay, my co-workers helped me and taught me a lot about the area I was entering. It was a different area, yet a great experience growing my skills in managing a new brand in the market and how, to begin with, all the processes directly and indirectly involved.

    • Portugal
    • Food and Beverage Manufacturing
    • Events Organization
      • Jul 2015 - Sep 2019

      Preparation and execution of Team Building and Wine Tourism activities. Preparation and execution of Team Building and Wine Tourism activities.

Education

  • ISCTE Business School
    Master's degree, Hospitality and Tourism Management
    2020 -
  • Uniwersytet Łódzki
    Erasmus, Management
    2019 - 2020
  • Universidade Católica Portuguesa
    Bachelor's degree, Management
    2017 - 2020
  • Escola Secundária D. Inês de Castro
    Ensino Secundário, Ciências e Tecnologias
    2014 - 2017
  • Instituto Educativo do Juncal
    Ensino Básico
    2009 - 2014

Community

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