Patrícia Pedro
Recepcionista at The Editory Collection Hotels- Claim this Profile
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Bio
Experience
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The Editory Collection Hotels
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Portugal
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Hospitality
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1 - 100 Employee
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Recepcionista
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May 2023 - Present
Recepcionist at Aqualuz Tróia Mar & Rio, The Editory by the Sea and Troia Residence. Recepcionist at Aqualuz Tróia Mar & Rio, The Editory by the Sea and Troia Residence.
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Jan 2019 - Present
I manage Local Accommodations properties in Silver Coast. I'm responsible for all the processes in this type of service, from preparing the accommodation to guest follow-up during the stay and check-out. I manage the marketing, social media, reservations, and new customers. This has been an excellent way to get near customers, solve their problems, and positively impact their experience.
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Mar 2019 - Present
I work with my parents in their company since I can drive a taxi. I help them daily, transporting children with multiple disabilities to their schools. We strive for a personalized follow-up of each client, always taking care of them, mainly when it refers to going to the hospitals; we help with everything. During this time, I learned with my father about the maintenance of the vehicle, which helped me a lot in my daily life. Also, I learned a lot about dealing with customers and corresponding with their ideals. Show less
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Rodoviária do Oeste
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Portugal
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Intern
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Sep 2021 - Oct 2022
This company develops activity in the exploration of passenger road transport. In this internship, Being a part of this company let me learn about every step of making a company. I went through every aspect of it, like customer service, human resources, production, logistics, and management. Also, If necessary, I was taught how to take the lead in each department, and I'm grateful for that knowledge. I had the chance to share this experience with great professionals. Knowledge of the following software: CARD4B, AMI, AS400, NAVISION; Show less
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DeMadeira - Atelier
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Santarém, Portugal
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Manager
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Aug 2020 - Apr 2021
DeMadeira - Atelier was a "handmade" product company that closed its doors due to the Covid-19 pandemic. During this period, Even with my short stay, my co-workers helped me and taught me a lot about the area I was entering. It was a different area, yet a great experience growing my skills in managing a new brand in the market and how, to begin with, all the processes directly and indirectly involved. DeMadeira - Atelier was a "handmade" product company that closed its doors due to the Covid-19 pandemic. During this period, Even with my short stay, my co-workers helped me and taught me a lot about the area I was entering. It was a different area, yet a great experience growing my skills in managing a new brand in the market and how, to begin with, all the processes directly and indirectly involved.
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Quinta dos Capuchos
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Portugal
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Food and Beverage Manufacturing
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Events Organization
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Jul 2015 - Sep 2019
Preparation and execution of Team Building and Wine Tourism activities. Preparation and execution of Team Building and Wine Tourism activities.
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Education
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ISCTE Business School
Master's degree, Hospitality and Tourism Management -
Uniwersytet Łódzki
Erasmus, Management -
Universidade Católica Portuguesa
Bachelor's degree, Management -
Escola Secundária D. Inês de Castro
Ensino Secundário, Ciências e Tecnologias -
Instituto Educativo do Juncal
Ensino Básico