Experience

Co-Operative Housing Ireland

• Ireland
• Non-profit Organizations
• 1 - 100 Employee

• Head of Corporate Services

  • Jan 2017 - Present

  Co-operative Housing Ireland is one of Ireland's largest Approved Housing Bodies providing social and affordable housing to those in need of homes. CHI is also Ireland's national federation for the co-operative housing sector. All our tenants are members of our Co-op and we espouse the co-operative ethos encouraging our members to support each other. As Head of Corporate Services I am responsible for implementing a Change Programme that oversees the complete overhaul of the business and how it delivers services. This is underpinned by a large IT Strategy involving a €1m investment. Responsibilities also include HR, Policy, Communications, Marketing, Premises and Administration. Show less



Savills Ireland

• Ireland
• Real Estate
• 100 - 200 Employee

• Head of Operations and Service Delivery

  • Oct 2013 - Apr 2016

  Savills plc is a global real estate services provider offering a broad range of specialist advisory, management and transactional services to clients all over the world. Responsible for all aspects of delivery for the Asset Management & Recovery (AMR) department ensuring the highest standards of process and control ensuring that clients’ interests are best served and protected. Managing a team of 50 property professionals supporting asset management, lettings and finance functions. Together these functions offer first-class, end-to-end asset management and recovery services to a range of clients including Banks, Receivers and Private Equity Investors. Full responsibility for forecasting and delivering a profitable P&L with double-digit growth over last 2 years. Responsible for complete restructuring of the department including Performance Management, redesign of Delivery Model, documenting Processes and creation of a Centre of Excellence. Lead Client Pitches and Presentations, winning significant new business. Negotiate Client contracts and Service Level Agreements. Led a €500k System Implementation having reviewed existing systems, documented Business Requirements and conducted a Procurement process after earning Board Approval. AMR currently manages approx. 5,000 properties at various stages of take-on, asset management, letting and sale. Services include: • Property Take-on and Possession following appropriate Due Diligence. • Asset Management designed to maximise return to the client including Cash Flow Forecasting. • Capital Expenditure Programmes. • Tenant Management including Rent Collection and Arrears Management. • Client Reporting including Portfolio Analysis, P&L and Balance Sheet. • Lettings & Block Management. • Third Party Supplier management. • Sales – Private Treaty & Auction with subsequent Conveyancing. • Fixed Charge Receiver. Show less



BearingPoint

• Netherlands
• Business Consulting and Services
• 700 & Above Employee

• Operations Director

  • 2001 - 2013

  A member of the Leadership Team that ran the business on a day-to-day basis and set the strategic direction of the firm. Responsible for processes and procedures that facilitated the smooth and timely running of the business in a profitable and compliant manner resulting in year-on-year growth in revenue and profit. Managed Leadership and Industry/Sales meetings including collating Pipeline, P&L Forecast and Sales Forecast. Produced Monthly KPIs and Dashboard. Reduced Operating Costs. Controlled all Expenditure. Managed Cash Collections. Responsible for all resourcing requirements with a view to maximising utilisation and having the right resources in place at the right time. Managed the sub-contractor recruitment/cost management process. Managed the Budgeting/Forecasting process including Sales and Revenue. Responsible for ensuring we met monthly profitability plan. Managed Project Accounting, Revenue Recognition and Cost Accruals. Reviewed all projects on a monthly basis from a profitability perspective. Responsible for all areas of Administration. Acted as the contact point with the European firm for IT, RQM, Legal, Contract Management, Sales Forecasting, Revenue Forecasting, Premises. Ensured firm policies and procedures were adhered to in all areas. Managed the Sarbanes Oxley (SOX) compliance programme. Overall responsibility for managing Risk and Quality within the firm. Reviewed all client proposals from a risk and profitability perspective and ensured compliance with firm guidelines. Ensured that all client and supplier contracts had been reviewed. Responsible for local IT infrastructure including significant development environments, fixed and mobile communications, IT Security and Data Protection. Responsible for all aspects of premises including maintenance, cleaning, security. Responsible for all aspects of Health & Safety. Negotiated a Lease Renewal with Landlord. Managed a Premises Move project. Show less



ICS Building Society/Bank of Ireland Mortgages

• IT Manager

  • 1993 - 2001

  Managed a department of 40+ staff that supported the largest Mortgage Book in Ireland and all Bank of Ireland Term Deposit Accounts. I was responsible for the day-to-day running of the IT landscape and developing and implementing new systems. This was a dynamic and pressurised environment that supported end-to-end mortgage processing and term deposits for the Bank of Ireland branch network. Managed a department of 40+ staff that supported the largest Mortgage Book in Ireland and all Bank of Ireland Term Deposit Accounts. I was responsible for the day-to-day running of the IT landscape and developing and implementing new systems. This was a dynamic and pressurised environment that supported end-to-end mortgage processing and term deposits for the Bank of Ireland branch network.



Self-Employed

• Real Estate
• 1 - 100 Employee

• IT Consultant

  • 1990 - 1993

  IT Consultant who worked for a variety of clients and on a variety systems including: Insurance, Banking and Food Distribution. IT Consultant who worked for a variety of clients and on a variety systems including: Insurance, Banking and Food Distribution.



Insight Software/Hoskyns/Cap Gemini

• Project Manager

  • 1982 - 1990

  Worked on a wide variety of industries and systems including: Vehicle Ordering & Stock Control, Milk Collection, Food Distribution, Gas Distribution, Insurance, Banking, Lottery. Worked on a wide variety of industries and systems including: Vehicle Ordering & Stock Control, Milk Collection, Food Distribution, Gas Distribution, Insurance, Banking, Lottery.


System Dynamics
• Ireland
• Information Technology & Services
• 1 - 100 Employee
• Computer Programmer

  • Feb 1981 - 1982

Samsom Automation/Kindle Group
• Computer Programmer

  • 1978 - Jan 1981