Patkanokratch Mookmayurathepphada

Head of Student Record at Stamford International University
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Contact Information
us****@****om
(386) 825-5501
Location
Nonthaburi, Thailand, TH

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Experience

    • Thailand
    • Education Management
    • 200 - 300 Employee
    • Head of Student Record
      • Oct 2021 - Present

      - Directs the daily operations of the Registrar's Office; supervises senior managers; serves as an internal consultant and implements faculty academic policies; reviews policy exception requests- Provides operational leadership and accountability for the Registrar’s Office and the preparation and maintenance of a variety of student records, including attendance, permanent records, grades, and/or other applicable records, ensuring alignment with the University’s mission, values, goals, and objectives.- Liaises and collaborates with all teams in the Enrollment Strategy & Services division to ensure that processes, timelines, and programs are adequately prepared and publicized for each term and academic year and are following state and federal regulations. Show less

    • Customer Service Specialist
      • Oct 2021 - Present

    • Student Services Manager
      • Jun 2018 - Sep 2021

      - Develop and manage University-wide Student Hub services covering all aspects of the student to include information requirements and delivering excellent customer service in an environment of continuous quality improvement- Collaborates with other operational areas to ensure timely resolution of internal and external student/customer inquiries. Evaluates and resolves student inquiries and issues to ensure appropriate action is taken. - Ensure there is effective information, support and guidance materials for students using a wide range of comprehensive self-help materials to develop their knowledge and skills.- Work collaboratively with the senior leadership team & key central departments including Sales, Purchasing, Students Record, Blackboard Team, IT and HR sharing knowledge and improving service Show less

    • Secretary of Race Direction : ThaiGP
      • Oct 2018 - Present

    • Moto GP Race Direction Secretary
      • Oct 2019 - Jul 2022

      Working for MotoGP event in Thailand- Take minute for race control committee- Provide and prepare race document; Medical report, Timing Lap sheet of all races program to committee and other staff.- Coordinator with team and committee for program information- Service for operation management

    • Asia Road Racing Secretary
      • Mar 2022 - Mar 2022

      Working for Asia Road Racing Event in Thailand- Take minute for race control committee- Provide and prepare race document; Medical report, Timing Lap sheet of all races program to committee and other staff.- Coordinator with team and committee for program information- Service for operation management

    • MotpGP Race Direction Secretary
      • Oct 2018 - Oct 2018

      Working for MotoGP event in Thailand - Take minute for race control committee - Provide and prepare race document; Medical report, Timing Lap sheet of all races program to committee and other staff. - Coordinator with team and committee for program information - Service for operation management Working for MotoGP event in Thailand - Take minute for race control committee - Provide and prepare race document; Medical report, Timing Lap sheet of all races program to committee and other staff. - Coordinator with team and committee for program information - Service for operation management

    • Amateur Reporter
      • Mar 2018 - Oct 2018

      Part Time For Winter Test (MotoGP) - Report Lap timing and translate MOTOGP news during MOTOGP News and interview riders after the test in each day Part Time For Winter Test (MotoGP) - Report Lap timing and translate MOTOGP news during MOTOGP News and interview riders after the test in each day

    • Thailand
    • Education Management
    • 200 - 300 Employee
    • Assistant Academic Support Manager Post- Graduate School
      • Jul 2016 - Dec 2017

      Assists students with academic advising to include degree completion planning, self-registration, advising of transfer credit procedures, and commencement preparation. Monitors and tracks students’ academic progress and attendance to ensure satisfactory academic progress toward degree completion. - Respond for the basic service of customized LMS Service (Blackboard) and fix general problem for students and lecturer.- Provides feedback to enrollment and academic group leadership concerning possible problems or areas of improvement. Compiles and analyzes activity reports. Updates spreadsheets, reports, and databases to maintain and reference information as needed. - To keep accurate academic records as grading report, TQF and QA documents that concern with MBA program. Show less

    • Academic Support, Post-Graduate School
      • Nov 2013 - Jun 2016

      - Support MBA students with all academic matters including course selection, specializations, performance concerns and clarify/communicate policies and procedures- Develop appropriate and effective ways of communicating with students and staff.- Collect and review feedback from students and summary the result to Program Director for improvement plan- Perform administrative duties as necessary including effectively managing event budgets and costs, responding promptly to emails and phone calls, and attending meetings within the department. Show less

    • Corporate Executive
      • Jan 2013 - Dec 2013

      - Design and launch email marketing campaigns. - Promote courses and services through public relations initiatives. - Preparing program review reports for clients on a regular basis - Meeting with clients on a regular basis to update the status of the training program and to determine action plans - Attend to enquiries through telephone, email and office visits. - Contact involved affairs with departments and external affairs with organizations. - Manage and deliver training materials for trainers - Monitor and review the progress of training development projects in the department - Communicating information between the management team, other operations staff, customers and instructors. - Providing initial consultation to clients on BH training program management framework Show less

    • Thailand
    • Higher Education
    • 700 & Above Employee
    • Project Manager
      • May 2005 - Dec 2011

      Manage Go International with English projects. Make a plan for financial budget, and academic information. - Coordinate with various organizations and customer. - Recruit teacher assistance and monitor in classroom - Handle and assist Foreigners Project Manager and Managers’ documents, Visa & Work permit, appointments. - Coordination with Head master and the school administration - Solve student matters or parents’ request • Project Coordinator : Corporate Program - Arrange class for company requested - Meeting with customer to find training need and manage the budget. - Respond for special project CFP (Certified Financial Planner) - Plan and contact to book travel and accommodation for Training Camp Project - Attend to enquiries through telephone, email and office visits. Show less

Education

  • Simon Fraser University
    Master of Education (M.Ed.), 3.57
    2006 - 2008
  • มหาวิทยาลัยศิลปากร
    Bachelor of Arts (B.A.), English
    2001 - 2004

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