Patience Steward

Veteran Resource Connections Counselor at Still Serving Veterans
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Location
Huntsville, Alabama, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Veteran Resource Connections Counselor
      • Oct 2017 - Present

      Connect Veterans and their family members to available resources and services in the community that will aid their need(s) or request(s). • Accepts a variety of telephone calls from veteran clients inquiring about services and community resource information • Service walk-in clients with requested needs • Acts as an advocate for client; secures general information from client to contact emergency resources and facilitate outreach tasks to aid in resolving issues relevant to circumstance • Maintains confidentiality of client issues and information • Partake in community service activities as a representative for the organization such as Health and Human Service summits, community engagement forums, Veteran Stand Down and events • Active in vetting community organizations to gather and collect information about resources of referral partners and responsible for maintaining this information in the Insightly (CRM) database program • Keep an updated inventory of brochures, pamphlets, flyers, etc., of services available for display and to distribute information to clients and their family members upon request • Communication between Still Serving Veterans leadership and staff on weekly basis Show less

    • Education Management
    • 700 & Above Employee
    • Educational Aide
      • Aug 2015 - Jul 2017

      Assisted full-time teachers with imparting and reinforcing classroom instruction and provided clerical assistance. Served in this role with the Department of Defense Education Activity in Katterbach, Germany (08/2014 – 12/2014) and USD475 Geary County Schools in Junction City, KS (09/2006 – 04/2009). • Guided and overseen independent study, class assignments and remedial work • Manage behavior inside or outside of classroom • Modeled positive behavior • Ensured a safe learning environment • Maintained strict confidentiality regarding matters pertaining to students and personnel • Effective organizational skills, time management, and flexibility in meeting staff and student needs • Served as a physical education aide and assisted teacher in evaluating students pre and post assessment levels of fitness. • Demonstrated and delivered training lessons before and during physical game and organizational activity Show less

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Substitute Teacher
      • Mar 2015 - May 2015

      Responsible for assisting the teacher with all aspects of the daily classroom routine, including distributing and collecting study material, keeping attendance records, and carrying out lunchroom and recess duties. Served in this role with the Department of Defense Education Activity in Katterbach, Germany (10/2012 – 07/2013) and Fairfax County Public Schools in Alexandria, VA (10/2009 – 06/2012). • Assumed duties K-12th grade • Provided students with feedback on their work and on how to improve themselves • Maintained a positive attitude and atmosphere for learning • Updated student attendance, grades and administrative records • Supported school during short term periods of teacher absence • Ensured classroom management by setting rules and limits • Communicated with parents, pupils and other teachers on a regular basis • Prepared and administered tests and exams • Recorded and left end of day report of progress and how the school day went • Returned books, instructional materials, equipment, and keys to their proper place Show less

    • United States
    • Armed Forces
    • 300 - 400 Employee
    • Flight Operations Specialist
      • Aug 1992 - Mar 2003

      • Process cross country and local flights • Performed associated operation administrative duties • Performed administrative duties to brief incoming and outgoing personnel • Proficient in computer applications and data applications to perform admin duties • Maintained and safeguarded flight records and classified files • Interpret and post weather reports • Supervised and ensured safety of 10+ soldiers • Review, analyze, and comprehend files and reports • Processed data and created spreadsheets • Installation base operations in support of aviators post-wide (Fort Campbell, KY) • Maintained Secret clearance • Worked ALSE (Aviation Life Support Equipment) in support of pilot needs • Maintenance and Repair ALSE equipment and conduct regular inventory management • Served as the Battalion Schools Training NCO Show less

Education

  • University of Phoenix
    Bachelor of Science - BS, Human Services Management
    2011 - 2015

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