Patience Chifamba Magura

Branch Supervisor at African Century Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Harare, Zimbabwe, ZW
Languages
  • English -
  • Shona -

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Experience

    • Zimbabwe
    • Financial Services
    • 1 - 100 Employee
    • Branch Supervisor
      • Jan 2022 - Present

      • Manage the back office of the Branch, providing support to all Back office and Commercial staff in the Branch.• Maintaining up-to date, accurate records, and generating reports. • Ensure timeous disbursements, strong client service, and good employee morale.• Plan and coordinate an efficient Operations and back office work flow in the Branch.

    • Personal Banker
      • Jan 2016 - Dec 2021

      • Cross selling Bank products• Client relationship Management• Executing the sales process; needs assessment and follow ups• Generating new business• Branch operational activities

    • Harare Area Supervisor
      • Oct 2015 - Dec 2015

      • To ensure positive Sales Team force • Teaching sales force to convert leads into sale • Participation in Trade shows; Exhibitions and networking to promote product • Monitoring the markets ups and downs • Competitor analysis • Complete product knowledge and marketing strategies to different segments • Business development • Supervise daily operations of the business • Working on store display and visits • Handle customer complaints and issues • To ensure positive Sales Team force • Teaching sales force to convert leads into sale • Participation in Trade shows; Exhibitions and networking to promote product • Monitoring the markets ups and downs • Competitor analysis • Complete product knowledge and marketing strategies to different segments • Business development • Supervise daily operations of the business • Working on store display and visits • Handle customer complaints and issues

  • Kingdom Bank Africa Ltd
    • Emerald Hill;Harare
    • Business Development Officer
      • Jun 2009 - Feb 2015

      1.Offshore investment and savings 2.Business Development 3.Client relationship Management 4.Advisory Services 5.Engage in brand promotion and enhancement activities 6.Conduct market intelligent surveys and keep the business informed 1.Offshore investment and savings 2.Business Development 3.Client relationship Management 4.Advisory Services 5.Engage in brand promotion and enhancement activities 6.Conduct market intelligent surveys and keep the business informed

    • Mauritius
    • Banking
    • 300 - 400 Employee
    • Dealer- Foreign Exchange and Money Markets
      • Jan 2006 - Jun 2009

       1.Business development and corporate relationship management 2.Sales and customer relationship management 3.Portfolio Management: encompassing Asset and Liability Management 4. Interest Rate, Liquidity, Market and Settlement Risk management. 5.Forex position management 6.Third currency trading and Technical Analysis 8.Directing interbank Funding 9.Tracking changes in the micro and macro-environment that affect markets

    • Treasury Investment Officer
      • Mar 2004 - Dec 2005

       Deposit mobilization Obtaining and updating information from RBZ; Tenders and Market Position Providing information about treasury investments Capturing and maturing deals  Executing and coordinating all RTGS/ZETSS instructions from all Kingdom Bank Limited Units Client entertainment; cocktails, luncheons Attending to clients from other branches within the group

    • Call Centre Agent
      • Apr 2002 - Feb 2004

      • Cross selling of products • Client relationship Management• Reviewing the performance and monitoring the progress of clients• Running promotions of the bank• Sourcing for business as well as introducing clients to the organization• Advise clients on investments based on daily updates and forecast

Education

  • IMM Graduate School
    Bachelor of Business Administration (BBA), Marketing Management
    2011 - 2012
  • IMM GRADUATE SCHOOL
    Diploma, Marketing Management
    2007 - 2010
  • Harare Polytechnic College
    Diploma, Marketing Management
    2000 - 2004
  • Oriel Girls High
    Advanced Level, ARTS
    1997 - 1998
  • Kriste Mambo Girls
    Ordinary Level
    1993 - 1996

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