Experience

Reliance Health

• United Kingdom
• Construction
• 1 - 100 Employee

• Sales Development Representative

  • May 2023 - Present

  Identify potential customers and generate new business opportunities for the company Contact and qualify potential customers Set appointments and follow up on leads Track progress toward meeting sales goals Collaborate with the sales team to develop strategies for reaching sales targets Use customer relationship management (CRM) software (Like Zoho) to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Attend networking events and trade shows to build relationships and generate leads Provide regular reports on sales activities and results to management. Show less



Outsource Global/Citizens disability

• Customer Service Representative

  • Mar 2019 - May 2023

  Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Show less



ADHES Nigeria

• Nigeria
• Manufacturing
• 1 - 100 Employee

• Front Desk Administrator

  • Sep 2018 - Mar 2019

  Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Show less