Franchise Owner

• Aug 2022 - Present

Franchise Owner

• May 2022 - Present

Franchise Owner

• Mar 2018 - Present

Data Steward

• Jul 2016 - Feb 2018

- Support execution of master data management (MDM) and enterprise CRM implementation - Make independent assessment to determine the best resolution of each data quality issues - Analyze data issues and determine appropriate policies, standards and solution to enhance the experience for data users. - Resolve complex merges and splits of new account structures in Informatica's Data Directory - Support data quality efforts by analyzing, evaluating and interpreting data gathered from multiple legacy systems - Evaluated User Testing Scenarios (UAT) to support future changes in CRM system - Worked with development team to ensure proper testing for every implementation - Identify opportunities for improvement and implement changes Show less

Knowledge Specialist, Enterprise Information Management

• Nov 2014 - Jun 2016

• Support Principle Partners, Senior Associates, and Associates by assisting in the creation of customer-facing deliverable, templates, and accelerators across multiple engagements. • Train and lead customers in the identification and creation of data standards, governance rules, metrics, and best practices methodology related to data. • Direct technology research efforts for understanding current solution and technological trends for customer use and market fulfillment. • Act as a liaison between the customer and the internal development team to provide central point-of-contact for product feedback and enhancement. • Develop processes, reports and metrics to monitor data quality and drive improvements where needed. • Recommended opportunities for business process optimization to client. • Completed data profiling by extracting data from multiple sources. • Provided high-level business rules based on data profiling findings in an off-line editable and transferable format (i.e. XLS) • Assessed data elements for standardization opportunities. • Created list of initiatives to consider in the context of existing technology and service line objectives. • Delivery of supplemental educational content. • Delivered road-maps for people, process and technology. • Provided recommendations for proven practices in communication and adoption. Show less