Experience

EMCS THAI CO. LTD

• 1 - 100 Employee

• Business Development Officer

  • Dec 2020 - Present

  • Working under Business Development Department concentrated on IT Solution Service and which include both existing and prospect products and services. • Analyze customers' business requirement, explore, and recommend the most suitable solution that can serve business needs and capable to address future trend of business and technology. • Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. • Contribute to the sales target achievement selling and providing an excellent service. Involve in sales of products & services, Negotiate prices, terms and conditions. • Manage development delivery by coordinating with in-house/outsource developers, vendors, project manager and customer. • Post –Sales service to reach customer satisfaction and control quality of project. Show less



Netway Communication

• Thailand
• Computer and Network Security
• 1 - 100 Employee

• Sales Supervisor

  • Oct 2019 - Dec 2020

  • Coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail • Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. • Assist the Sales Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team. • As part of implementing sales campaigns: assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance. • Determine budgeting and gross profits by researching the financials and trends concerning sales strategies, marketing campaigns, etc. • Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.. • Receive and report on all sales leads • Supervise sales representatives and assistants • Answer potential customer questions and follow-up call questions • Work with sales team when closing sales • Resolving Customer Complaints • Track weekly, monthly, and quarterly performance and sales metrics Show less



RV Global Soft Co., Ltd.

• Thailand
• Computer Networking Products
• 1 - 100 Employee

• Senior Customer Service

  • Jun 2016 - Sep 2019

  Technical Support • Handle international customers in terms of complaints, support, and other requests. • Checking server configuration to meet the program requirement. • Following instructions, either written or in diagram form, in order to set up a system or fix a fault. • Installation & configuration the server (based on Linux system) • Coordinate with the client and development team for product development or service. • Take written client feedback regularly and share it with management. • Giving the solution to customer to solve the issue. Sales and Marketing • Develop international marketing plan on yearly basis and monthly basis. • Identify sales opportunities from overseas market ​ and convert prospective buyers for project/business dealt by the company as per company profile. • Plan approaches and pitches. Working with team to develop proposals that speaks to the client’s needs, concerns, and objectives. • Research and build relationships with new clients. ​ Manage the customers to approve the quote with sales executive. • Participate in pricing the solution/service. • In Charge of Marketing activities related to Pricing, Switching product plus consolidation with any 3​ rd​ party product and vendors, Business Solution and Product Requirements. • Constantly provide business updates to production unit regarding new upcoming market opportunities & Promotion of Product through different media and platforms. • Manage the social media so that new customers can come into the sales cycles. • Maintain client database separately for website development, mobile app development, as required. • Submit weekly reports to management regarding the work done. • Take written client feedback regularly and share it with management. Show less



Netway Communication

• Thailand
• Computer and Network Security
• 1 - 100 Employee

• Sales Account Executive

  • Jan 2016 - Jun 2016

  • Meeting and liaising with clients to discuss and identify their advertising requirements.• Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget.• Presenting alongside agency colleagues (particularly the account manager), the campaign ideas and budget to the client.• Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies.• Liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both,• Ensuring that communication flows effectively.• Negotiating with clients and agency staff about the details of campaigns.• Presenting creative work to clients for approval or modification;• Handling budgets, managing campaign costs and invoicing clients.• Writing client reports.• Monitoring the effectiveness of campaigns.• Undertaking administration tasks.• Arranging and attending meetings.• Making 'pitches', along with other agency staff, to try to win new business for the agency. Show less

• Product Marketing Executive – Middle-Sized & Enterprise (EMM)

  • Nov 2013 - Dec 2015

  • Define a project in terms of workload, scope, timeline, responsibility, stakeholders, and impact. (Project ManagemenT)• Execute communication actitivities (online and offline) in middle-sized and enterprise market. (Communication)• Brand the product groups in Enterprise (i.e. Cloud VPS, Advanced Hosting, Managed Services, SSL, 2-Factor Authentication, Private Cloud) and be the subject matter expert of the respective products. • Explore partner resources related to the product being managed.• Conrol product marketing messages and branding visuals in every channel. Show less



Vintcom Technology Co.,Ltd.

• Marketing Support

  • Oct 2011 - Oct 2013

  Back Office • Process PO in DMS Systems both of Oracle and other products • Coordinate with foreign countries (Singapore, India, USA) • Coordinate with vendors and dealer in term of customer services • Process/Receive shipment by check quantity of the order • Process borrow and borrow return • Support sales team for the proposal document to take a bid • Take care of purchasing order and advise the other to use the systems • Keep records of company stocks Marketing Kits • Create website with Joomla • Create company brochure • Create Electronic direct marketing (EDM Card) for invitation the customer to join event • Preparing marketing events and seminar with vendors • Coordinate with hotel for negotiation price and reserve the venue for event. Show less