Experience

Telford Turbos
• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Sale and Marketing Coordinator

  • Oct 2021 - Present


TRI7 Solutions Inc.

• Philippines
• Information Technology & Services
• 100 - 200 Employee

• Customer Service Representative

  • Jan 2020 - Jun 2020

  A member of Thai Customer Service team based in Makati City, Philippines provided service to Thai speaking Customers in Thailand on online gaming market via Line application and Live Chat platform. Worked as full time 8 hours per day/ 5 days a week. A member of Thai Customer Service team based in Makati City, Philippines provided service to Thai speaking Customers in Thailand on online gaming market via Line application and Live Chat platform. Worked as full time 8 hours per day/ 5 days a week.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Service Representative (Citiphone - English Speaking)

  • Jul 2018 - Apr 2019

  Provided customer service in English on incoming calls to Citibank Credit cards holders, Reddy credit card cardholders, Loan and banking information. Worked hard as a team player, as well as to serve the best to customers. Support mainly in English, and in Thai occasionally based on call in queue and ability to support the team. Provided outcoming calls in case of follow up either problem-solving, customer satisfaction or customer benefits. I enjoyed working at Citibank as a Citiphone because it was an indeed one of the best opportunity in my life. I have met good senior staffs who i can learn working methods and working experiences from. I have met very good friends who make me feel happy to go to work in every single day. I have learn difference cases from customers which i could adapted to use in my own life. Show less



transcosmos (Thailand)

• Thailand
• Business Consulting and Services
• 300 - 400 Employee

• Team Lead

  • Mar 2018 - Jun 2018

  The team leader of English Speaking CSS of the biggest online shopping website in Thailand. My tasks are - taking care of team members- updating work processes and SOP - taking care work KPI and work performance- escalation cases to higher department- arrange team member's work schedule (monthly)- managing, controlling, and monitoring the team for the most effective work performance.

• Senior Customer Service Representative

  • Dec 2017 - Feb 2018

  Helping the Team Leader to manage the English Speaking CSS to achieve work performances, taking care of team members and answering inbound call, emails and escalation cases.

• Customer Service Representative

  • Sep 2017 - Nov 2017

  Answering inbound calls and Emails from foreign customers of the biggest Online Shopping Website in Thailand. Doing outbound calls is occasionally. A team player, quick learner, and work effectively.



AEROTHAI - Aeronautical Radio of Thailand Ltd

• Thailand
• Aviation and Aerospace Component Manufacturing
• 100 - 200 Employee

• Intern

  • Jan 2017 - Apr 2017

  Air Traffic Control Chiang Mai. AIS: Air information services. Making flight plans, FDMC, UA, Webmac. Air Traffic Control Chiang Mai. AIS: Air information services. Making flight plans, FDMC, UA, Webmac.