Senior Project Manager

• Jun 2018 - Present

Manage multiple program initiatives supporting the Salesforce platform roadmap for an Automotive client including the consumer website, communication management through Marketing Cloud as well as the service agent console. Marshal various project deliverables including multifaceted project plans, phase gate presentations, requirements elicitation, risk management process, and project status check ins. Provide business coordination with cross functional teams – from initiation, scope, function/design reviews through evaluator (stakeholders) approval processes, UAT testing and final release. Headed Agile transformation within the business organization and completed successful projects as a Scrum Master that has help shape the future delivery process. Show less

Sr. Project Manager (assigned at Honda Finance)

• Mar 2016 - May 2018

Sr. Project Manager (assigned at Toyota)

• Dec 2012 - Mar 2016

Spearheaded program initiatives within $13M+ yearly budget at Toyota. Cultivated cross-functional teams of application leads, developers, business analysts and analytics specialists to drive high-quality completion of complex Agile software development iterations and enterprise wide projects. Guided multiple initiatives through sprint planning, backlog refinement and milestone tracking as well as other Toyota required project deliverables. Negotiated contracts and developed vendor relationships with Toyota management. Worked closely with stakeholders to refine expectations, technical and operational needs for digital marketing projects. Navigate through policies and procedures, working closely with IT security and infrastructure teams to meet internal compliance requirements Show less

IT Services Manager

• Oct 2011 - Dec 2012

Managed various projects in IT infrastructure and security for multiple clients while aligning business objectives with technology solutions. Led teams across several technical disciplines to achieve specific client goals. Acted as the liaison between client executives and IT teams. Continually strive for excellence in customer service with the highest quality technical solutions. Clients include: • University of Southern California, Keck School of Medicine (MCA) • Specialized Equipment Services • TeraSci Industries Show less

IT Manager

• Oct 2006 - Aug 2011

Oversight of all aspects of IT department and infrastructure with results exceeding executive’s expectations. Virtualized 90% server infrastructure using VMware/HP SAN technology reducing yearly operating expenditure by 20%. Develop annual department budget. Managed IT procurement and led entire IT support strategy for the organization. Responsible for IT risk management, business continuity procedures and increased firms Information Security posture. Provided information security and privacy compliance guidance (HIPAA, GLB, SB1386) to the business. Manage yearly security audit and employee training program to reduce threat exposure. Show less

Network Engineer

• Sep 2002 - Oct 2006

Network Operations Technician

• Mar 2001 - Sep 2002

Network Administrator

• Oct 2000 - Mar 2001