Director

• Sep 2019 - Present

Agency Management Specialist

• May 2019 - Present

Territory Manager

• Mar 2016 - May 2019

Responsible for managing and developing the agency plant in assigned territory to profitably achieve production goals for both Commercial Lines and Personal Lines.Provide sales assistance and education to agents, as well as performance updates, product enhancements, and procedural changes.

Senior Regional Marketing Specialist

• Apr 2014 - Mar 2016

Responsible for managing and developing the agency plant in assigned territory to profitably achieve production goals for both Commercial Lines and Personal Lines.Provide sales assistance and education to agents, as well as performance updates, product enhancements, and procedural changes.Assist agency plant with quoting of new business opportunities.Conduct both internal and external sales calls, webinars, web videos, while utilizing social media to enhance new business opportunities. Show less

Commercial Lines Underwriter

• May 2012 - Apr 2014

Managed commercial lines book of business in multiple territories across several states. Prominent lines of business include contractors, businessowners, commercial auto, workers compensation, commercial umbrella, and commercial package.Met both commercial lines production and loss ratio targets on annual basis.Underwriting quality and service standards met and/or exceeded on annual basis.Developed and carried out Loss Ratio Improvement Plans as needed.

Personal Lines Underwriter

• May 2009 - May 2012

Managed personal lines book of business in multiple territories across several states.Met both personal lines production and loss ratio targets on annual basis.Underwriting quality and service standards met and/or exceeded on annual basis.Conducted audits of agency plant to ensure compliance with State and Company guidelines.Developed and carried out Loss Ratio Improvement Plans as needed.

Insurance Agent

• Aug 2004 - Jun 2008