Experience

Gap Factory Outlet

• United States
• Retail
• 1 - 100 Employee

• Retail Specialist

  • Oct 2018 - Present

  Cashier duties - I am responsible for the timely and accurate checking out of customers. Responsible for ensuring the sales floor and Fitting Room is kept in an orderly fashion. Re-stocking of the sales items. Marking per report of items for clearance. Working in Shipment - opening and sorting clothing items for the Sales floor. Cashier duties - I am responsible for the timely and accurate checking out of customers. Responsible for ensuring the sales floor and Fitting Room is kept in an orderly fashion. Re-stocking of the sales items. Marking per report of items for clearance. Working in Shipment - opening and sorting clothing items for the Sales floor.



LERETA, LLC

• United States
• Financial Services
• 400 - 500 Employee

• Property Tax Processor

  • Feb 2016 - Jun 2018

  Worked commercial escrow properties by ensuring the property taxes were paid in a timely fashion to avoid penalties and fines to the loan. Researched via internet and or call Tax Collectors and or Cities property tax departments to obtain accurate tax charges when documentations was not provided. Responded to external and internal phone calls and inquires. Received - sorted and disburse incoming mail and or packages to appropriate associates and or departments. Worked commercial escrow properties by ensuring the property taxes were paid in a timely fashion to avoid penalties and fines to the loan. Researched via internet and or call Tax Collectors and or Cities property tax departments to obtain accurate tax charges when documentations was not provided. Responded to external and internal phone calls and inquires. Received - sorted and disburse incoming mail and or packages to appropriate associates and or departments.



Sears

• Dallas/Fort Worth Area

• Sales Associate

  • Jan 2013 - Feb 2016

  • Responsible for ensuring that the merchandise on the floor is kept in an orderly fashion • Overseeing that all sale signs are properly displayed on floor and that floor is well stocked • Identified and tag all clothing items for clearance • Assist in the set-up and break-down of the store displays and inventory audits • Responsible for ensuring that the merchandise on the floor is kept in an orderly fashion • Overseeing that all sale signs are properly displayed on floor and that floor is well stocked • Identified and tag all clothing items for clearance • Assist in the set-up and break-down of the store displays and inventory audits



Beal Bank

• United States
• Banking
• 100 - 200 Employee

• Escrow Administrator

  • Jan 2009 - Jan 2012

  • Single-handedly manages commercial escrow insurance of approximately 1500 portfolios. • Prepares Disbursement Approval Forms and packages for the Escrow Insurance & Tax Report; ensuring parcels and policies are paid in a timely manner to the proper Tax Collector & Insurance Agency. • Collects, organizes, and disseminates to proper personnel, mail pertaining to insurance bills, tax bills, & tax valuations. • Single-handedly manages commercial escrow insurance of approximately 1500 portfolios. • Prepares Disbursement Approval Forms and packages for the Escrow Insurance & Tax Report; ensuring parcels and policies are paid in a timely manner to the proper Tax Collector & Insurance Agency. • Collects, organizes, and disseminates to proper personnel, mail pertaining to insurance bills, tax bills, & tax valuations.



KeyBank Commercial

• Financial Services
• 700 & Above Employee

• Tax Specialist

  • Jun 1995 - Sep 2008

  • Managed 17 Commercial Tax Portfolios by compiling accurate information for tax charges and paying on time to avoid penalties or fines assessed on the loan. • Researched and responded to questions and inquiries from sub-servicers/trust investors to clarify quality of loan and any corrective measures that may be required. • Researched to acquire property tax information via phone & internet when the original documentation was not provided in order to obtain accurate tax charges and ensure disbursements are completed in a timely manner. • Achieved expected results as assigned and volunteered for special projects to enhance knowledge of the department and company as well as assist teammates in completing their assignments. • Sorted and distributed incoming mail and packages to appropriate associates/departments; allowing a continuous source of workflow. • Provided excellent customer service to internal and external customers by using knowledge of company processes and procedures as well as follow-up and quick turnaround. Show less



BancOne Capital Markets

• Dallas/Fort Worth Area

• Insurance Specialist

  • Jan 1995 - Jan 1998

  • Ensured correct insurance type as well as the correct amount of coverage included on the loan; ensuring investors’ collateral was protected. • Researched and responded to questions and inquiries from sub-servicers/trust investors to clarify quality of loan and any corrective measures that may be required. • Sorted and distributed incoming mail and packages to appropriate associates/departments; allowing a continuous source of workflow. • Ensured correct insurance type as well as the correct amount of coverage included on the loan; ensuring investors’ collateral was protected. • Researched and responded to questions and inquiries from sub-servicers/trust investors to clarify quality of loan and any corrective measures that may be required. • Sorted and distributed incoming mail and packages to appropriate associates/departments; allowing a continuous source of workflow.



AMRESCO Servicing

• Dallas/Fort Worth Area

• Payment Processor

  • Jan 1990 - Jan 1995

  • Identified and processed monthly mortgage loan payments to accurately credit the customer’s account. • Updated account information to ensure accurate data for correspondence or other loan maintenance. • Provided excellent customer service to internal and external customers by using knowledge of company processes and procedures as well as follow-up and quick turnaround. • Sorted and distributed incoming mail and packages to appropriate associates/departments; allowing a continuous source of workflow. Show less



Inwood National Bank

• United States
• Banking
• 100 - 200 Employee

• Credit Analyst

  • Jan 1985 - Jan 1990

  • Compiled and centralized all customer data into the Central Information File (CIF) system. • Distributed and maintain the monthly and quarterly reports for three loan managers. • Promoted to Credit Assistant after 8 months as Data Entry Clerk. • Responsible for updating customer credit files, document filing, ordered Dunn & Bradstreet reports, monitored and tracked stock held as collateral and worked the customer service window. • Compiled and centralized all customer data into the Central Information File (CIF) system. • Distributed and maintain the monthly and quarterly reports for three loan managers. • Promoted to Credit Assistant after 8 months as Data Entry Clerk. • Responsible for updating customer credit files, document filing, ordered Dunn & Bradstreet reports, monitored and tracked stock held as collateral and worked the customer service window.