Pat Rynkowski
Client Services Manager at Healthline Media- Claim this Profile
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Bio
Chris O'Grady
I've had the pleasure of working with Pat for over 2 years. He's smart, collaborative, diligent, and incredibly responsive. Our clients always knew they could go to Pat with any questions/requests and get what they needed back in a timely fashion. Pat is a great teammate and an asset to any organization.
Benton Belcher
Pat is one of the hardest working client service individuals that I've had the pleasure to work with over my 10+ year sales career. He is reliable, smart, and committed to every project given to him. Pat expertly filled the role of client services manager for all my accounts over the past couple years. I was particularly impressed by Pat's ability to handle even the toughest clients—with zero complaining. That attitude often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. And I will miss his running advice, specifically the look of horror he would give me when he noticed it was time for brand new shoes! Pat would be an asset to any team or organization. -Ben Belcher
Chris O'Grady
I've had the pleasure of working with Pat for over 2 years. He's smart, collaborative, diligent, and incredibly responsive. Our clients always knew they could go to Pat with any questions/requests and get what they needed back in a timely fashion. Pat is a great teammate and an asset to any organization.
Benton Belcher
Pat is one of the hardest working client service individuals that I've had the pleasure to work with over my 10+ year sales career. He is reliable, smart, and committed to every project given to him. Pat expertly filled the role of client services manager for all my accounts over the past couple years. I was particularly impressed by Pat's ability to handle even the toughest clients—with zero complaining. That attitude often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. And I will miss his running advice, specifically the look of horror he would give me when he noticed it was time for brand new shoes! Pat would be an asset to any team or organization. -Ben Belcher
Chris O'Grady
I've had the pleasure of working with Pat for over 2 years. He's smart, collaborative, diligent, and incredibly responsive. Our clients always knew they could go to Pat with any questions/requests and get what they needed back in a timely fashion. Pat is a great teammate and an asset to any organization.
Benton Belcher
Pat is one of the hardest working client service individuals that I've had the pleasure to work with over my 10+ year sales career. He is reliable, smart, and committed to every project given to him. Pat expertly filled the role of client services manager for all my accounts over the past couple years. I was particularly impressed by Pat's ability to handle even the toughest clients—with zero complaining. That attitude often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. And I will miss his running advice, specifically the look of horror he would give me when he noticed it was time for brand new shoes! Pat would be an asset to any team or organization. -Ben Belcher
Chris O'Grady
I've had the pleasure of working with Pat for over 2 years. He's smart, collaborative, diligent, and incredibly responsive. Our clients always knew they could go to Pat with any questions/requests and get what they needed back in a timely fashion. Pat is a great teammate and an asset to any organization.
Benton Belcher
Pat is one of the hardest working client service individuals that I've had the pleasure to work with over my 10+ year sales career. He is reliable, smart, and committed to every project given to him. Pat expertly filled the role of client services manager for all my accounts over the past couple years. I was particularly impressed by Pat's ability to handle even the toughest clients—with zero complaining. That attitude often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. And I will miss his running advice, specifically the look of horror he would give me when he noticed it was time for brand new shoes! Pat would be an asset to any team or organization. -Ben Belcher
Experience
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Healthline Media
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United States
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Media Production
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200 - 300 Employee
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Client Services Manager
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Aug 2022 - Present
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Patch.com
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United States
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Online Audio and Video Media
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200 - 300 Employee
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Client Success Manager
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Mar 2019 - Jul 2022
- Served as Head of Local Accounts, main point of contact and strategic business partner with Patch executives and clients to launch and manage custom digital media sponsorships (over 150 clients). - Responsible for seamless execution of program launches, local campaigns and onboarding of new clients including program design, requirements, implementation timeline and process steps. - Closely monitored campaign performance, provided custom reporting directly to clients with observations, analysis, optimization updates and continuous improvement recommendations for enhancements. - Routinely partnered cross functionally with internal teams to coordinate successful launch and pull through strategy of sponsored and branded content delivering cost-effective methods that drove stronger ROI. - Operational lead for internal beta startup initiative for new local client sales model. Served as SME and charged with oversight of successful deployment to 30 clients. Show less
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IgnitionOne
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United States
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Advertising Services
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1 - 100 Employee
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Client Services Engagement Manager
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Jul 2018 - Feb 2019
- Managed creation of custom audiences reach campaigns deployed across several advertising platforms targeting specific users with a higher propensity to convert. - Partnered with Implementation, Sales and Search teams to ensure deliverables for custom audiences were built and performed to meet or exceed client’s expectations. - Monitored and tracked account metrics per client across multiple platforms (Google RLSA, Facebook Business Manager, Bing RLSA, Trip Advisor). Proactively recommended changes or enhancements and initiated corrective measures, when required. - Routinely provided updates to clients via email and status calls to review and enhance campaign performance. Executed and maintained monthly billing process. Show less
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Breaktime Media
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United States
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Advertising Services
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1 - 100 Employee
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Client Service Manager
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Nov 2017 - Jul 2018
- Led end-to-end campaign fulfillment process including initial launch, weekly status updates, conclusions and analysis.- Closely monitored campaigns to adjust and optimize pacing to maximize performance, ensure success and positive ROI.- Responsible for reporting, analysis and benchmarking of campaigns, providing detailed weekly client updates and comprehensive post campaign wrap ups. Executed and maintained monthly billing process.
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Account Coordinator
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Apr 2016 - Nov 2017
- Managed specific customer accounts to ensure proper campaign execution of strategies, objectives, goals and targeted revenue generation.- Collaborated with Clients, Sales, Product, Creative and Engineering teams to ensure all campaigns were built to meet client KPIs and objectives.- Facilitated and monitored production timelines and creative materials from agencies and/or advertisers to ensure creative milestones were met or exceeded.
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PDI, Inc.
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Human Resources & Digital Marketing Internship
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Jun 2014 - Aug 2014
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Education
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2011 - 2015
Marist College
Bachelor's degree, Communication, Advertising -
2007 - 2011
Ridgewood High school
Community
