Experience

Cummins Southern Plains

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Southern Region Warranty Auditor/Trainer

  • Jun 1998 - Present

  Morgan City, LA Hired as service advisor in the Service Department. Preparing warranty claims, customer invoicing and payroll was the major portion of my duties. Other duties included obtaining, maintaining, and monitoring communication devices used by the techs (phones, pagers). Advanced to position of on-site IT manager and warranty administration. Present position as Warranty Auditor/Trainer includes on-site and remote internal audits of warranty claims, conduct warranty certification classes, assist… Show more Hired as service advisor in the Service Department. Preparing warranty claims, customer invoicing and payroll was the major portion of my duties. Other duties included obtaining, maintaining, and monitoring communication devices used by the techs (phones, pagers). Advanced to position of on-site IT manager and warranty administration. Present position as Warranty Auditor/Trainer includes on-site and remote internal audits of warranty claims, conduct warranty certification classes, assist customers and all branches with any service/warranty related issues, conduct on-site training classes on proper document preparation and basic warranty information.

• Aycock, Horne & Coleman, Attys at Law

  • Jun 1992 - Jun 1998

  Morgan City, LA Held position of legal secretary. Duties included transcribing dictated material to legal forms, preparing all legal documents associated with family law, real estate and business transactions.



Reagan Equipment

• Customer Service Representative

  • Nov 1980 - May 1992

  Amelia, LA Payroll, purchasing, human resources, insurance, accounts payable and receivable.



Seacoast Products

• Administrative Secretary

  • Nov 1979 - Nov 1980

  Amelia, La Payroll, tax document preparation, record keeping for products produced and sold, dictation and transcription.