Pasuta Chitvarakorn

Change Management Expert at Central Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Mueang Nonthaburi District, Nonthaburi, Thailand, TH

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Credentials

  • PowerPoint: Creating an Infographic
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • Overcoming Procrastination
    Lynda.com
    May, 2018
    - Nov, 2024

Experience

  • Central Retail Digital
    • Thailand
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Change Management Expert
      • Jun 2022 - Present

  • Icon Kaset Co. Ltd.
    • Bangkok City, Thailand
    • Assistant Vice President
      • Jul 2021 - Jun 2022

      - Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership. - Identified opportunities to improve business process flows and productivity. - Monitored industry trends, keeping current on latest changes and competition in industry. - Spearheading digital transformation for company process and tools. - Lead Application Development Team to expedite digital transformation for the company - Oversee company online's presence for all companies in the groups (Facebook / Youtube / Line / Tik Tok) Show less

  • dtac
    • Thailand
    • Telecommunications
    • 700 & Above Employee
    • Assistant Vice President
      • Jul 2007 - Jun 2021

      Assistant Vice President RPA (Robotic Process Automation) Development - Spearhead in dtac RPA adoption - Win Botathon (dtac robot creation contest) in 2020, and implement 3 robot to save 100 man-hour / month. Device Care Unit (Device After Sale Service) - Setup Device Care unit from scratch. - Determine and implementing of dtac Device After sales Policy for dtac shop and partners (300+ Outlets). - Design customer journey base on each manufacturer's policy. - Knowledge management / Conduct training for sale force staffs. - Manage and monitors all vendors' repair partners performance. - Customer complain handling. - Oversee end to end after sales operation. SIM Supply chain management Responsible for dtac numbering planning, process optimization. - Numbering planning : Planning on the best way to utilize the numbering with specific market requirement. - Process improvement with dtac partners. - QC dtac SIM card manufacturer in China and India. (Be a part of Telenor Global Sourcing team) Accomplishment 2020 : Winner of Botathon Contest 2013 : Working Team for dtac phone launch campaign 2011 : Establish dtac device after sales operation Show less

  • Celestica
    • Canada
    • Manufacturing
    • 700 & Above Employee
    • Senior Test Enginner
      • Jul 2001 - Jul 2007

      - Transfer multiple product line from UK factory to Thailand. - Write test software with customer engineering team. - Completed regression tests of new software builds to assess performance and success of bug fixes. - Managed startup of new test cells, overseeing initial implementation of diagnostic equipment and monitoring devices. - Oversee test yield, operation output. Accomplishment 2005 : Test software training at SUN Microsystems in Scotland 2004 : Transfer Lightweight Product Line from Celestica UK to Thailand Show less

Education

  • King Mongkut's Institute of Technology Ladkrabang
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
    1997 - 2000
  • King Mongkut's Institute of Technology Ladkrabang
    Bachelor's degree, Electrical and Electronics Engineering

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