Program Manager

• Oct 2021 - Present

Consultant| Livlihoods Program-BPRM Project

• Oct 2021 - Dec 2021

Provided full assistance to achieve the followingobjectives:- Assisted in groaning the livelihoods grant for the refugees and asylum seekers.- Ensured the efficiency of the operation flows.- Assisted in the verification process of thelivelihoods grants.- Conducted follow up calls and filed all necessarydocuments of the registration, interviews, businesstraining, and initial committee- Participated in conducting interviews with beneficiaries.- Joined the initial committees to evaluatebusiness plans.-Worked on collecting the required data from all sources including business plans and others to facilitate the process of determine the proper grant for each beneficiary.

Senior Program Coordinator

• Jan 2021 - Sep 2021

-Responsible for outreach, intake, and selection of participants, as well as training, follow-up coaching and social support activities.-Had the responsibilities of opening the call for internship, conducting interviews with the interns, evaluate, filter and select the accepted ones.-Coordinated communication and facilitated information sharing among the project team.-Conducted interviews, business, and marketing trainings for applicants.-Provided recommendations to Project Officer on training quality and curriculum as they evolve throughtime.-Supported the coordination and monitoring of project activities at the field level, ensured implementation schedules are met, and that adherence to systems for quality project implementation are strengthened.-Supported beneficiaries throughout the project life cycle, helped them to apply techniques promoted inthe training, problem-solve during the implementation of their business plan, and conduct regular datacollection for project progress.-Coordinated, monitored, and reported on consultant activities.-Compiled data provided and contributed to the preparation of reports, assessments, and evaluations.

Awareness Program Coordinator

• Jul 2020 - Jan 2021

-Coordinating and Planning for events.-Working on Word, Gantt charts, Excel, Power point, and Google drive Tools.-Translating reports from Arabic to English and vice versa.-Preparing and delivering reports.-Scheduling meetings and appointments.-Responsible for the program newsletter and online channels.-Receiving and Sending E-mails and calls.-Conducting online workshops and sessions offline and online through Zoom meeting app.

Junior Program Coordinator

• Jun 2019 - Jun 2020

-Contacting with the mentors scheduling and coordinating the mentorship sessions for startups -Following up on all activities, organized by the incubated Startups, progress, achievements and challenges. -Document Incubated companies status/ progress monthly

Ambassador and Facilitator

• Feb 2021 - Jul 2021

Account Advisor

• Aug 2020 - Jan 2021

-Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Booking and scheduling IELTS exams for customers and students.-Communicating with customers through various channels.-Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints

Vice President of Programs

• Oct 2018 - Sep 2019

-Designed plans of the year into the action (what are the main targets we need to achieve and how to do and so on)-Trained heads on how to select qualified members to help us complete the mission during the year and how to interview them well to make sure about that (For that reason I was their interview and communications skills trainer) I was attending most of the interviews helping heads with that and how to continue the process till the opening ceremony of the year.-Delivered Evaluated each head and monitoring their policy and attitude with the members.- Delivered reports to the president.-Scheduled consecutive meetings with the four teams to come up with new ideas that will serve our targets also to see and hear the updates and providing them with important insights and advice.-Received feedback from all members/ heads and the president to make sure about any extinct were’ on track.-Attending physically in our building there at Dar Alsalam to see how things are going and monitor heads and their teams.-I have contributed in increasing performance, facilitating growth, meeting and exceeding targets were planned.-Every year I was participating in Orphan’s day coordinators, I was acting in plays and performing entertainment shows.

Head of Youth development team

• Sep 2017 - Sep 2018

The Only member who was nominated to be the head of the Youth Development team among another 11 members. I was responsible for:-Leading and Monitoring 12 member and more than 50 child-Delivering reports to the director each week about the educational level of each child-Working on how to make a turning point in the children's life, skills, educational and ethical levels.-Spending more than 8 hours a week outside and inside working on planning and discovering new methods for developing kid’s quality of tuition.Had the honor of being the best head of this year 2018

Historical events council participant

• May 2018 - Mar 2019

Sales Agent

• Jun 2018 - Dec 2018

Head Of Logistics

• Mar 2017 - Oct 2018

- Participated in organizing the Summer School event and welcome party for the newcomers for two years 2017/2018 - Responsible for all the give ways and logistics that related to each event the student union was organizing. - Participated in organizing the Graduation Ceremony. -Took the mission of distributing tasks to the teamwork -Schedualed meetings and outings with the team to create mood of creativity and brainstorming every week. - Participated in organizing the Summer School event and welcome party for the newcomers for two years 2017/2018 - Responsible for all the give ways and logistics that related to each event the student union was organizing. - Participated in organizing the Graduation Ceremony. -Took the mission of distributing tasks to the teamwork -Schedualed meetings and outings with the team to create mood of creativity and brainstorming every week.

Voice Over specialist

• Apr 2018 - Apr 2018

HR workshop

• Feb 2017 - Dec 2017