Lydia Basadiou Passadaiou

Development Manager & Sales Consultant at Exclusive Agents
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Contact Information
us****@****om
(386) 825-5501
Location
Athens Metropolitan Area, GR

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Experience

    • Greece
    • Real Estate
    • 1 - 100 Employee
    • Development Manager & Sales Consultant
      • Oct 2020 - Present

      • Planning and integrating new customer prospecting campaigns, increasing agency’s acquisition in the high-end market in Athens center by 90%. Updated portfolio in residential and commercial properties in sales and rentals. • Targeting and convincing prospective investors to collaborate, as well as handling domestic and international clients in their search. Finding new leads in sales and lettings. Market analysis and understanding property needs. • Broadening the company’s network, enhancing market development and creating business expansion by generating healthy strategic alliances. • Acted as liaison between buyers and sellers to ensure positive experiences for both parties. • Advising owners of market trends and evaluating their property. • Maintaining a great team spirit and supporting colleagues to achieve sales and lettings. • Developing corporate PR strategies and leading in the management of their execution Show less

  • EROSANTORINI
    • Santorini
    • Estate Manager
      • Mar 2018 - Dec 2018

      - Private Concierge: organizing client's daily schedule (indoor & outdoor activities) and culinary menu, managing efficiently and effectively guest’s requests, inquiries and complaints. - F&B – cost analysis. Maximizing sales revenues. Administration and accounting duties. - Being the point of contact between EROSANTORINI & reservation department in Athens. - Managing and coordinating weddings & events. - Private Concierge: organizing client's daily schedule (indoor & outdoor activities) and culinary menu, managing efficiently and effectively guest’s requests, inquiries and complaints. - F&B – cost analysis. Maximizing sales revenues. Administration and accounting duties. - Being the point of contact between EROSANTORINI & reservation department in Athens. - Managing and coordinating weddings & events.

    • Guest Relations Supervisor
      • Apr 2015 - Feb 2018

      - Hospitality- Welcoming visitors by greeting them. Organizing daily programs of clientele upon request and assuring their comfort by anticipating their needs. - Managing Bookings on hotels’ program, handling payments, managing online booking platforms (booking.com, webhotelier, expedia), answering inquiries face to face, by phone and email. - Administration duties according to hotel’s procedures - Contributing to team effort by accomplishing related results as needed. - Promoting through social media and public relations Nafplio Neoklasiki Group (Manager of Facebook Page for both Neoklasiki & 3Sixty Hotel). Show less

    • Canada
    • International Affairs
    • 700 & Above Employee
    • Receptionist (Emergency Calls - called only when needed few times a year)
      • Mar 2014 - Mar 2015

      - Answering calls and attending walk in clients with various issues - Assisting departments by keeping record of their appointments - Organizing the daily mail and filing - Responsible for basic security checks - Answering calls and attending walk in clients with various issues - Assisting departments by keeping record of their appointments - Organizing the daily mail and filing - Responsible for basic security checks

    • Event Coordinator & Public Relations Manager (http://www.triskelion.gr/)
      • Sep 2014 - Oct 2014

      - Organizing tours in the Peloponnese in Greece with international vintage/classic cars by combining the rally with sightseeing (archaeological sites, historical villages, tasting Greek cuisine, visiting wineries) and ending the day at luxury hotels, while inserting in the “game” regularity tests - Participating in the rally as co-driver with an international participant to assert that all 20 – 30 cars are following with no technical or navigating problems - Liaison manager between sponsors, hotels, restaurants and wineries. Promoting the tour through social media and international magazines. Attending vintage/classic car exhibitions in Italy and France to promote Scuderia Triskelion brand and services as a unique holiday adventure Show less

    • Sommelier & Maitre (http://www.abreuvoir.gr)
      • Jul 2014 - Sep 2014

      - Welcoming guests, organizing sittings, taking food orders, matching food with wine - Daily cellar update and orders - Promoting and advertising through social media the restaurant’s food on the island - Welcoming guests, organizing sittings, taking food orders, matching food with wine - Daily cellar update and orders - Promoting and advertising through social media the restaurant’s food on the island

    • Brand Ambassador (www.skouras.gr)
      • Aug 2010 - Mar 2014

      - Representing Winery as export manager at International Wine Exhibitions in London, Shanghai, and Moscow. - Promoting the wines through innovative marketing tools in the Greek hospitality industry and anticipating competition from other wineries. - Training and educating restaurant staff. Organising wine tastings in wine cellars, restaurants and hotels. - Developing an ongoing “customer cartel” by attracting new collaborations with restaurants, bars and hotels. - Representing Winery as export manager at International Wine Exhibitions in London, Shanghai, and Moscow. - Promoting the wines through innovative marketing tools in the Greek hospitality industry and anticipating competition from other wineries. - Training and educating restaurant staff. Organising wine tastings in wine cellars, restaurants and hotels. - Developing an ongoing “customer cartel” by attracting new collaborations with restaurants, bars and hotels.

    • Receptionist & Cashiers (www.westinathens.com/galazia-hytra)
      • May 2010 - Aug 2010

      - Planning of clientele seating and restaurant display - Welcoming clients and soliciting their feedback - Planning of clientele seating and restaurant display - Welcoming clients and soliciting their feedback

    • Shop Manager (https://world.intimissimi.com)
      • Oct 2008 - Sep 2009

      - Daily inventory control, cashier responsibilities, product orders, shop display and organization - Customer service, product cross-selling and marketing - Daily inventory control, cashier responsibilities, product orders, shop display and organization - Customer service, product cross-selling and marketing

    • Marketing, Public Relations and Business Development (http://www.anthidis.gr)
      • Sep 2004 - Jan 2006

      - Marketing Department: Promotion of wines and spirits; assisting mostly hotels and restaurants in preparing or refreshing their wine list by presenting new products - Educating restaurant staff on the wines and matching them with their menu - P.R: close supervision of customer orders, thus ensuring their accuracy and properly planned delivery; obtaining feedback and ensuring customer satisfaction - Business development: Attracting new clients to Anthidis - Anticipating competition from other distributors in the market; evaluation and analysis of statistical data obtained from sales and the clientele Show less

    • Sommelier (http://milos.ca/restaurants/athens)
      • Jan 2004 - Apr 2004

      - Assisting clients in selecting appropriate wines for their menu choices - Cellar manager (inventory control, reordering and cellar organisation) - Assisting clients in selecting appropriate wines for their menu choices - Cellar manager (inventory control, reordering and cellar organisation)

  • Papantonis Winery
    • Argos, Greece
    • Assistant Wine Production Manager/ Marketing & Communication Executive (www.papantonis.gr)
      • Aug 2001 - Aug 2002

      - Participation in Greek and international wine exhibitions. - Promotion, advertising and execution of marketing strategies by broadening the company’s sales and prestige. Development of innovative label designs related to packaging. - Evaluating data on cost and revenues. - Public relations, communication and wine tasting manager. - Participation in Greek and international wine exhibitions. - Promotion, advertising and execution of marketing strategies by broadening the company’s sales and prestige. Development of innovative label designs related to packaging. - Evaluating data on cost and revenues. - Public relations, communication and wine tasting manager.

Education

  • Royal Agricultural College, Cirencester
    MBA, Wine Business Management
    2002 - 2004
  • American College of Greece, DEREE
    Bachelor of Science, Business Administration
    1997 - 2001
  • European School in Belgium
    High School, Emphasis in Business Management and languages
    1988 - 1997
  • Ecole Française D'Accra - Ghana / Africa
    High School
    1983 - 1988
  • Profeciency Certificate
    2007 - 2007
  • Wine & Spirit Education Trust
    Certificate level 3, Wine & Sommelier
    2004 - 2006
  • Acting courses with Helen Scott, Athens
    2001 - 2002
  • Wine & Spirit Education Trust
    HESTIA - Certification in Greek Wines, Wines of Greece
    2020 - 2020

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