Paschal Nchimbi
Head of Technology Infrastructure at Access Microfinance Bank- Claim this Profile
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Bio
Credentials
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ITIL® 4 Foundation: Key Concepts of Service Management
LRMGMar, 2023- Oct, 2024 -
Effective Leadership Skills and Strategies
AlisonDec, 2022- Oct, 2024 -
Chief Technology Officer Career Guide
LinkedInOct, 2022- Oct, 2024 -
PMP Project Management Fundamentals
AlisonSep, 2022- Oct, 2024 -
Diploma in Strategic Management
International Business Management Institute (IBMI)Aug, 2021- Oct, 2024 -
Diploma in Project Management
International Business Management Institute (IBMI)Jul, 2021- Oct, 2024 -
Project+
CompTIAJun, 2020- Oct, 2024 -
Microsoft Certified Solutions Expert (MCSE)
MicrosoftAug, 2019- Oct, 2024 -
Microsoft Certified Solutions Associate (MCSA)
MicrosoftDec, 2017- Oct, 2024 -
Microsoft Certified Professional (MCP)
MicrosoftAug, 2017- Oct, 2024 -
Microsoft Technology Associate (MTA)
MicrosoftJul, 2017- Oct, 2024 -
Veeam Sales Professional (VMSP)
Veeam SoftwareDec, 2015- Oct, 2024 -
VMware Technical Solutions Professional (VTSP)
VMwareMar, 2015- Oct, 2024 -
VMware Sales Professional (VSP)
VMwareSep, 2013- Oct, 2024 -
Certified Linux Administrator (LPIC-1)
NovellSep, 2011- Oct, 2024 -
Data Center Technical Specialist
NovellSep, 2011- Oct, 2024 -
Linux+
CompTIASep, 2011- Oct, 2024 -
Certified Linux Administrator (LPIC-1)
Linux Professional Institute (LPI)Sep, 2011- Oct, 2024 -
Cisco Certified Network Associate
Cisco Networking AcademyDec, 2010- Oct, 2024
Experience
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Access Microfinance Bank
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Tanzania
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Banking
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100 - 200 Employee
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Head of Technology Infrastructure
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Apr 2020 - Present
Responsible for overseeing network & server support; facilities management, storage management, backup management and capacity management.Develop and update policies, procedures and processes to improve efficiency & productivity of the department.Prepare and control the annual budget (CAPEX & OPEX) for the bank’s infrastructure.Second level support of Data Center Infrastructure, Servers & Storage, Network including DR Site.IT Project Manager for the implementation of HR Navision SystemLeading the Infrastructure team of experts. Manage, develop and train staff within the team, ensuring they are motivated and equipped to deliver high quality service to agreed standards.Setting SMART objectives and conduct performance appraisal evaluation for direct reports.Ensure tasks are carried out according to signed off Method of Procedure (MOP).Prepare weekly & monthly reports and actively participate in the IT Leadership Management Team in monthly Steering Committee meetings with Management Team.Manages 3rd party vendors and service providers; performance and SLA’s, incident handling and issue/problem resolution and escalation.Oversee the successful project implementation of the bank’s portfolio for all infrastructure services related projects. Show less
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Server & Infrastructure Manager
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May 2019 - Mar 2020
Developed and designed IT Infrastructure and Support departments to align with business needs and future growth.Prepare and control annual OPEX & CAPEX budget, while proposing cost effective solutions resulting in budget surplus.Team Lead in the service migration project from physical to virtual completing the project within budget and schedule. Leading the IT team in business wide projects such as myABstream, eKYC.Preparation of weekly/monthly reports and participate in monthly IT Steering Committee meetings.Evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery.Recognized for achieving a 98% up time for the corporate-wide IT infrastructure. Show less
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CCBRT (Comprehensive Community Based Rehabilitation in Tanzania)
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Tanzania
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Hospitals and Health Care
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100 - 200 Employee
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Senior Infrastructure Support Analyst
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Aug 2018 - Apr 2019
Championed implementation of an effective backup procedure to improve RTO & RPO, costing the organization a total of $0, resulting in a shorter recovery time. Architected the expansion of Hyper-V server environment, increasing application performance across the organization by applying redundancy and shared storage across the servers. Assist other IT Specialists, IT Management and users in the resolution of problems related to the correct operation of the server and storage infrastructure. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues reducing helpdesk service requests for the core HMIS. Created and implemented strategic implementation plan and upgrade paths for the migration of legacy core systems. Successfully completed the migrations within project scope and budget. Revised technology plans and policies to address technology gaps regarding security hardening methodology and virtualization leading to a successful audit result for IT systems, processes, and compliance. Show less
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Open Systems (Pty) Ltd
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Gaborone, South-East, Botswana
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System Engineer
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May 2009 - Feb 2018
Manage IT Staff (5) and provide a leadership role by recruiting, training and coaching employees, communicating job expectations and appraising their performance. Advice clients on all ICT issues and of latest technology to improve the infrastructure and offer the best cost-effective solutions. Preserve assets by implementing best practices in disaster recovery, backup procedures, information security and control structures. Designed and developed an internal web based jobcards creation system using LAMP for the technical team, moving to a faster more centralized system reducing the time to create and compile jobcards (http://www.opensystems.co.bw/ptest/frontend/web/user/login) Team Lead for second level support for clients including SADC, GIZ, BSE, BVI, MDCB with projects worth up to $204, 013 and supporting over 300 users. Team Lead for the development of https://www.kgalelakecity.com/, making timely decisions with well-developed judgement while considering alternatives, risk and critical decision factors. Show less
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Education
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2005 - 2009
University of Botswana
BSc, Computer Science
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