Experience

Schulthess Maschinen AG

• Switzerland
• Manufacturing
• 100 - 200 Employee

• Director Development Digital Solutions

  • May 2021 - Present

  Greater Zurich Area



Kardex

• Switzerland
• Automation Machinery Manufacturing
• 700 & Above Employee

• Manager Digital Transformation

  • Jan 2018 - Apr 2021

  Zürich Area, Switzerland Developed, launched and brought Kardex‘ digital services portfolio to profitability: The Kardex Portal (a Customer Portal and Service Information System) and Kardex Connect (an Industrial IoT platform offering remote services, monitoring, conferencing and analytics for warehouse installations).

• Strategic Project Manager

  • Jun 2015 - Dec 2017

  Zürich Area, Switzerland Harmonized and rolled out the global service contract portfolio. Defined the digital customer service journey. Launched and coordinated different crossfunctional initiatives.



Bühler Group

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Innovation Engineer (Intern)

  • Oct 2014 - Feb 2015

  Bengaluru Area, India Developing a new technology and integrated solution for the processing of 'Rice Flakes' ("Poha") for the Indian market. Process mapping, running of experiments, (intermediate) product analysis, conceptual work for new processes and methods, contact with customers and contractors.



Georg Fischer

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Industrial Marketing & Customer Service (Thesis Trainee)

  • Jan 2014 - Aug 2014

  Geneva & Zurich I worked on the implementation of Remote Services Technology (Remote Diagnosis, Maintenance and Monitoring) for machines. I conducted a worldwide online customer survey in English, French, Chinese (Simplified Mandarin) and German, to map the customer segments and estimate customer's needs for these new service offerings. The survey was a collaboration of ETH Zurich and GF, the results were also used for my thesis in Technology Marketing.



CHEERS Wines

• China
• Beverage Manufacturing
• 1 - 100 Employee

• Business Analyst (Intern)

  • Feb 2013 - Aug 2013

  Beijing Implemented financial reporting processes to facilitate strategic decisions. Designed performance appraisal system for retail staff. Launched customer loyalty program, analyzed marketing campaigns and estimated CLV.



ETH Zürich

• Switzerland
• Higher Education
• 700 & Above Employee

• Teaching Assistant in Computer Science (Part-Time)

  • Sep 2008 - Jun 2012

  Zurich Teaching Matlab to undergrad students.



Ghent University

• Belgium
• Higher Education
• 700 & Above Employee

• Research Assistant (Intern)

  • Jul 2010 - Sep 2010

  Gent Area, Belgium Supervising experiments where complex molecules in air emission were eliminated by plasma beams.