Pascal Brem

Head of Revenue at Skribble
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Zurich, Switzerland, CH
Languages
  • English Full professional proficiency
  • Swiss German Native or bilingual proficiency
  • German Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Sep, 2020
    - Nov, 2024
  • PRINCE2® Practitioner Certification in Project Management
    AXELOS Global Best Practice
    Sep, 2020
    - Nov, 2024
  • Business English Certificate (BEC): Higher
    University of Cambridge Institute of Continuing Education
    May, 2014
    - Nov, 2024
  • First Certificate in English (FCE)
    University of Cambridge Institute of Continuing Education
    Mar, 2009
    - Nov, 2024

Experience

  • Skribble
    • Switzerland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Revenue
      • Jun 2023 - Present

    • Head of Sales (ad interim) & Customer Success
      • Mar 2023 - Jun 2023

    • Head of Customer Success
      • Dec 2021 - Mar 2023

    • Customer Success Operations Manager
      • Oct 2021 - Dec 2021

    • Customer Success Manager
      • Apr 2021 - Sep 2021

  • Beekeeper
    • Software Development
    • 200 - 300 Employee
    • Senior Customer Success Manager EMEA
      • Jan 2020 - Nov 2020

      Guiding various medium to large enterprise customers in the EMEA region to successfully rollout the Beekeeper platform via in person or remote onboarding, training and brainstorming sessions.Understanding customers business needs to drive initiatives and enable customers to get most out of the platform to increase user activity.Working closely with Sales and Account Management Teams to ensure renewal and identify expansion opportunities.Representing the voice of the customer internally to shape the product roadmap in accordance to customer needs. Show less

    • Customer Success Manager
      • Oct 2017 - Jan 2020

  • BCD Travel Suisse AG
    • Account Manager
      • Dec 2015 - Jan 2017

      - Consulting and assisting of national and multinational clients in all aspects of managing business travel- Leading new client implementations- Actively managing portfolio- Selling of products of the companies product portfolio- Preparation, execution and reviewing of negotiations with suppliers- Organizing cross border collaboration with clients, internal departments and sales teams- Optimizing of ordering process to reduce costs in operations and increase profitable efficiency- Creating and updating business plans in collaboration with clients to adjust intensity of customer liaison- Creating and presenting review meetings- Interpretation and analyzation of travel spending- Creating internal and external statistics and reports- Support in organizing customer events and communication- Use of internal software (SAP BW, Salesforce, DecisionSource, AGM)- Creation of marketing communications for Intranet and national Website and Newsletter Show less

    • Inside Account Manager
      • Nov 2013 - Nov 2015

  • BCD Travel
    • Business Travel Agent & Trainer
      • Dec 2010 - Oct 2013

      - Expert consulting of business traveler customers for flights, rental cars, hotels, rail and visas in German and English - Booking of travel services from various suppliers - Creating travel documents - Administrative tasks according to team needs - Working with international teams and clients - Us of internal accounting Tool AGM - Training employees on company standards and technical skills - Expert consulting of business traveler customers for flights, rental cars, hotels, rail and visas in German and English - Booking of travel services from various suppliers - Creating travel documents - Administrative tasks according to team needs - Working with international teams and clients - Us of internal accounting Tool AGM - Training employees on company standards and technical skills

  • American Express Business Travel
    • Zürich Area, Switzerland
    • Business Travel Consultant
      • Aug 2006 - Oct 2010

      - Consulting, selling and booking of business travels in German and English - Booking of hotels, rental cars etc. - Ticketing of travel documents and creating travel itineraries - Use of internal accounting tool ACE - Handling of incoming calls, e-mails and fax - Consulting, selling and booking of business travels in German and English - Booking of hotels, rental cars etc. - Ticketing of travel documents and creating travel itineraries - Use of internal accounting tool ACE - Handling of incoming calls, e-mails and fax

Education

  • Fachhochschule Nordwestschweiz FHNW
    Bachelor of Science in Business Administration, Marketing
    2014 - 2017
  • European Business School Zürich
    eidg. dipl. Betriebswirtschafter (Bachelor of Applied Science in Business Administration), Business Administration and Management, General
    2011 - 2014
  • KV Zürich Business School
    eidg. dipl. Kaufmann, Business/Commerce, General
    2006 - 2009

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