Compliance Manager

• Aug 2022 - Present

Student

• Jan 2021 - Present

Quality Assurance Technologist

• Jun 2018 - Feb 2021

• Annually review and update HACCP plan, including procedures, CCP and OPRPs’ s• Review and update cleaning procedures• Implementing and improving quality assurance on several projects utilising Six Sigma • Daily meeting with hygiene team and follow up on the daily cleaning schedule. • Dealing with customers complaints following the deadline • Follow up and investigate the complaint starting with product traceability • Documenting customers complaints to the European level • Updating Kosher documentation, assisting my manager during annual audits• Sending samples to external laboratories to analyse and track the analysis results. • Working closely with the quality control team to improve existing products• Review and document pest procedures, annual meetings and follow up investigations in the event of any pest activity which can jeopardise the quality of the product• Follow up, and document GMP and GHP audits for the business site• Follow up and document audits related to BRC standard • Update and review the product specification, procedures and policies• Training provided for new employees regarding personal hygiene, glass and plastic, and quality culture.

Quality Assurance Technician

• Jun 2016 - May 2018

• Apply set quality standards to ensure that all legislative and customer requirements are met through conducting audits, including fabric, hygiene, GMP, glass and hard plastic and follow up non-conformances to prevent a recurrence.• Responsible for ensuring that all microbiological and organoleptic (taste panel) sampling is conducted according to an agreed schedule and that records are maintained and communicated;• Responsible for carrying monthly traceability audits according to an agreed schedule and through specific customer or third-party audits;• Manage the investigation of customer complaints, Root-cause analysis, and corrective actions.• Control all non-conforming stock, root cause analysis and ensure preventive actions have been put in place;• Verified ingredients and that packaging materials are acceptable based on our internal specification for the product. • Maintain and review all internal and external product specifications.• GMP’s, GHP’s, Glass and plastic monthly audit.• Induction training (personal hygiene, allergens and HACCP, manual handling)• Working closely with product management for new product development • Leading the annual audit Salsa standard. • Updating and reviewing product specifications

Quality Assurance Laboratory Technician

• Jun 2014 - Nov 2015

• Responsible for performing analytical tests such as fat percentage, pH, and viscosity and adjusted formulas and processes based on results.• Responsible to investigate, analysing and solving quality assurance production concerns.• Responsible for pre-operative facility inspection.• Inspected and calibrated laboratory instruments.• Wrote test procedures, equipment calibration procedures• Daily checks are carried out for the raw materials and packaging materials according to specifications and standards.• Responsible for preparing the quantity of the enzyme for the yoghurt products utilising formulas• Working closely with the QA department.