Pasan Keragala

Research Assistant (Data Analysis) at Faculty of Business Administration at Memorial University of Newfoundland
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Contact Information
us****@****om
(386) 825-5501
Location
St John’s, Newfoundland and Labrador, Canada, CA

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Rakitha Wedaarachchi

I have worked with Pasan for a just over 2 years and he is the most committed individual I’ve worked with. He is an excellent people person with the ability to really focus on priorities. He pays great attention to detail and is a pleasure to work with.

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Credentials

  • Marketing with Purpose
    Microsoft
    May, 2023
    - Nov, 2024
  • BCS Certifications
    British Computer Society HEQ Managed by NCEF
    May, 2019
    - Nov, 2024
  • Memorial's Online Record of Experience Record-MORE
    Memorial University of Newfoundland
    Jan, 2021
    - Nov, 2024

Experience

    • Research Assistant (Data Analysis)
      • May 2023 - Present

      • Analyzed the data (descriptive statistics in Excel) and created a report on the study's findings. • Interpreted survey results of over 40 organizations into a final 3-page infographic report. • Analyzed the data (descriptive statistics in Excel) and created a report on the study's findings. • Interpreted survey results of over 40 organizations into a final 3-page infographic report.

    • Student Caller
      • Oct 2022 - Present

      Working with a team of callers to achieve the call center’s daily, weekly, and monthly goals; acting as an ambassador for Memorial University; building rapport with Memorial’s alumni; conveying Memorial’s fundraising goals to alumni and friends; developing techniques to handle objections and improve the structure and style of the calls; entering alumni information, accurately and confidentially, in a relational database.

    • Student Philanthropic Research Assistant
      • Apr 2023 - Aug 2023

      •Conducted preliminary biographical research and verification, specific to alumni, friends, corporations, and foundations affiliated with Memorial University•Referencing the Office of Development database to update, alter, and verify data while maintaining data integrity.

    • Computer/Webpage Support Assistant
      • Sep 2021 - May 2022

      •Assist the research computer specialist with updating the department webpage.•Setup and disposal of various computer hardware•Installing hardware /software and supervising computer lab for drop-in students•Successful completion of the Terminal 4 webpage training

    • Core Science Move - Assistance with Sorting & Packing
      • Sep 2021 - May 2022

      Sorting, boxing, and labeling paper filesAssisting with Grant files and auditing Creating a master Excel file with key card information and keeping a track of returning items

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Support Executive
      • Aug 2020 - Jan 2021

      • Develop Client engagement strategies (eg: mail, cold call campaigns and related) • Manage the day to day relationship within new and existing customer base and support new business development (prospecting target new clients) • Accurately maintain and expand the database prospects in CRM system • Research and identify key decision makers and targets within corporations and firms using CRM, Internet and Social media • Retain current designated customer base by providing exceptional service and developing professional relationships Show less

    • Denmark
    • Financial Services
    • 1 - 100 Employee
    • Production Associate
      • Sep 2019 - May 2020

      •Balancing cheques sent related to different purchases made by each company / Customer •Reporting suspicious and anonymous cheques to the clients and discuss potential changes, adjustments • Sending daily productivity reports on each band of cheques • Creating and closing daily volumes •Balancing cheques sent related to different purchases made by each company / Customer •Reporting suspicious and anonymous cheques to the clients and discuss potential changes, adjustments • Sending daily productivity reports on each band of cheques • Creating and closing daily volumes

Education

  • Memorial University of Newfoundland
    Bachelor of Business Administration - BBA, Management Information Systems and Services
    2021 - 2024
  • Edith Cowan College
    Diploma in Science, Computer Science
    2018 - 2019
  • BCS, The Chartered Institute for IT
    Level 3 HEQ, Computer Science
    2018 - 2018
  • Royal College Colombo
    2015 - 2017

Community

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